Verification Specialist

Reposted 22 Days Ago
Be an Early Applicant
Tempe, AZ, USA
In-Office
17-19 Hourly
Entry level
Fintech
The Role
The Verification Specialist ensures accurate processing and investigation of sub-prime loan applications, resolves issues, and supports the sales operation and branch offices.
Summary Generated by Built In

Join OneMain Financial as a Verification Specialist!

Are you passionate about helping people and ensuring financial solutions are handled with care and integrity? At OneMain Financial, you’ll play a critical role in supporting our customers and teams nationwide by ensuring loan applications are reviewed swiftly and accurately.

What You'll Do
 

  • Review and verify consumer loan applications to make sure all customer information, documents, and requirements are accurate.
  • Ensure every loan meets company policies and regulatory standards before approval.
  • Communicate with Centralized Sales, Underwriting, and Branch teams to resolve questions and support a seamless customer experience.
  • Identify and escalate any complex or unusual situations—like discrepancies or potential fraud—to the right team members.
  • Handle important funding tasks, making sure each loan is properly fulfilled and documented.
  • Help deliver outstanding service and contribute to customer satisfaction by keeping the process efficient and reliable.

Qualifications
 

  • High school diploma or GED required.
  • Strong communication skills—both written and verbal.
  • Positive attitude and motivation to help customers and drive results.
  • Ability to work collaboratively with multiple teams.

Preferred
 

  • Previous experience in loan verification, processing, fulfillment, or similar customer service/operations roles is helpful.

Location & Schedule

  • Tempe, AZ // Hybrid: 4 days in the office (Mon-Thurs), flexible arrangements available.
  • Monday–Friday, 7:30 AM–7:00 PM (local time); occasional Saturdays (up to 3 per quarter).

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
 

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
 

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
 

· Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

· Up to 4% matching 401(k)

· Employee Stock Purchase Plan (10% share discount)

· Tuition reimbursement

· Paid time off (15 days’ vacation per year, prorated based on start date)

· Paid sick leave as determined by state or local ordinance (prorated based on start date)

· 11 Paid holidays (4 floating holidays, prorated based on start date)

· Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

Skills Required

  • High School Diploma or GED
  • Prior experience in verification processing and/or fulfillment
  • Strong communication skills (oral, written, and interpersonal)
  • Excellent customer service skills
  • High level of motivation to deliver results

OneMain Financial Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneMain Financial and has not been reviewed or approved by OneMain Financial.

  • Retirement Support Retirement benefits include a 401(k) with a dollar-for-dollar match up to 4% after six months, supporting long-term savings. An employee stock purchase plan with a 10% discount adds another ownership-oriented reward element.
  • Leave & Time Off Breadth Time-off offerings include vacation that can grow to five weeks, paid holidays, personal days, sick time, and three paid volunteer days. Paid parental leave is offered at 100% pay for six weeks, adding to the overall leave mix.
  • Flexible Benefits A broad menu of benefits spans HSAs/FSAs, disability coverage, life and long-term care solutions, tuition reimbursement, and voluntary options like pet insurance and legal assistance. Backup child/elder care and adoption assistance further widen the set of selectable supports.

OneMain Financial Insights

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The Company
Baltimore, Maryland
5,386 Employees
Year Founded: 1912

What We Do

OneMain provides personal loans with one on one, local service at branches nationwide. Our personalized loan solutions offer customers a simple and straightforward loan application, fixed rates, fixed payments, clear terms and multiple payment options.

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