The Auto Verifications Specialist supports the auto finance process by reviewing and validating customer and loan documentation to ensure accuracy, completeness, and compliance with company policies and regulatory requirements. This role is ideal for someone who is detail-oriented, organized, customer-focused, and enjoys solving problems.
In the Role
Review and verify customer and loan documentation for accuracy and compliance
Resolve missing information by communicating with customers, dealerships, and internal partners
Research and resolve documentation discrepancies
Utilize internal systems to accurately process and maintain information
Deliver excellent service while collaborating with team members and business partners
Requirements
High school diploma or GED
1 year of customer service experience
Strong attention to detail, communication and organizational skills
Customer-focused with an investigative mindset and commitment to accuracy
Technical aptitude and ability to work effectively in a team environment
Working knowledge of Microsoft Office Suite, including Excel and Word
Preferred:
Experience in financial services, lending, automotive or document review
Experience working in a fast-paced environment with multiple priorities
Location: Onsite in West Valley City, UT
Schedule: Hours of operation are Monday-Friday 7am-6pm, Saturday 8am-12pm. The schedule is 40 hours per week within hours of operation, which includes a rotating Saturday shift every 5-6 weeks. Some holiday shifts may be required as part of this role.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
Skills Required
- Customer service experience (1 year)
- High school diploma or equivalent
- Interpersonal skills that promote a team environment
- Six months office experience or equivalent education and training
- Working knowledge of Microsoft Office Suite, including Excel and Word
OneMain Financial Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OneMain Financial and has not been reviewed or approved by OneMain Financial.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 4% after six months, supporting long-term savings. An employee stock purchase plan with a 10% discount adds another ownership-oriented reward element.
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Leave & Time Off Breadth — Time-off offerings include vacation that can grow to five weeks, paid holidays, personal days, sick time, and three paid volunteer days. Paid parental leave is offered at 100% pay for six weeks, adding to the overall leave mix.
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Flexible Benefits — A broad menu of benefits spans HSAs/FSAs, disability coverage, life and long-term care solutions, tuition reimbursement, and voluntary options like pet insurance and legal assistance. Backup child/elder care and adoption assistance further widen the set of selectable supports.
OneMain Financial Insights
What We Do
OneMain provides personal loans with one on one, local service at branches nationwide. Our personalized loan solutions offer customers a simple and straightforward loan application, fixed rates, fixed payments, clear terms and multiple payment options.
