Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Step into a world of luxury in the Pearl Room, Crown Perth’s premier VIP gaming lounge.
With stunning 180-degree views of the Perth skyline, this exclusive, members-only venue delivers a refined and personalised guest experience, featuring dedicated bars and premium service in an intimate setting.
Reporting to the Venue Manager, you will play a key role in leading the day-to-day operations of the Pearl Room, ensuring exceptional service standards are delivered at all times in this high-end environment.
- Lead, coach and support the front of house team
- Oversee daily operations, ensuring smooth service delivery across bar and dining offerings
- Maintain premium service standards aligned with a VIP guest experience
- Actively engage with guests, creating memorable and personalised interactions
- Assist with rostering, stock control, and operational planning
- Partner with leadership to drive continuous improvement and team performance
- Ensure compliance with RSA, licensing and operational requirements
About you
You’ll bring the following:
- Previous experience in a supervisory role within a premium F&B environment
- Strong time management and organisational skills
- A guest-first mindset with a passion for delivering exceptional service
- A positive attitude and commitment to continuous improvement
To be successful, you’ll:
Hold or willing to obtain a current Approved Managers License & RSA
This role requires you to:
- Work across a rotating roster of morning, daytime, evening and overnight shifts
- Strong leadership skills with the ability to engage, coach and inspire teams
- Hold full Australian working rights
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Skills Required
- Previous experience in a supervisory role within a premium food and beverage environment
- Strong time management and organisational skills
- Guest-first mindset with a passion for delivering exceptional service
- Positive attitude and commitment to continuous improvement
- Hold or willing to obtain a current Approved Managers License and RSA
- Ability to work a rotating roster including morning, daytime, evening and overnight shifts
- Strong leadership skills with the ability to engage, coach and inspire teams
- Hold full Australian working rights
- Ensure compliance with RSA, licensing and operational requirements
What We Do
Crown Resorts is one of Australia's largest entertainment groups and a leading operator and developer of integrated resorts. The company owns and operates a suite of world-class properties in Melbourne, Perth, and Sydney, as well as London’s boutique Crown Aspinalls. Its core offerings include luxury accommodations, award-winning dining, world-class casinos, conferencing, shopping, and high-end entertainment facilities.
