Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
About the roleThe Vendor Operations Specialist will be responsible for maintaining an existing network of third-party vendors, onboarding new vendors, responding to vendor inquiries regarding onboarding and Coupa, monitoring continued compliance, and general project cleanup.
This role works a hybrid schedule, with three days each week onsite at our Mexico City office.
WHAT YOU’LL DO- Review vendor onboarding documentation to ensure tax, banking, and other required documents are complete and compliant
- Review and process any changes to active vendor records
- Proactively contact vendors or stakeholders when additional information is needed and provide on-going communication on status
- Respond to vendor and employee inquiries regarding the onboarding process and Coupa training
- Conduct bank verifications for new vendors and bank account change requests as part of compliance protocols
- Continuous cleanup of previous supplier records
- Perform all duties in accordance with the company’s policies and procedures, US state and federal laws and regulations, as well as international territories wherein the company operates or engages in business with vendors
- Review purchasing inbox, ensuring vendor requests are properly routed and addressed
- Provide tactical support for Requests For Information (RFIs), Requests For Proposals (RFPs), Request For Bids, and all accompanying documents
- 3+ years of experience in vendor management
- Previous experience working in Coupa and NetSuite
- Knowledgeable about various tax forms, banking policies, supplier diversity certifications, and payment term requirements
- Good working knowledge of overall Google & Microsoft business suites
- Strong communication, problem-solving, and data analysis skills to ensure vendor engagement and policy adherence
- A proactive, self-directed approach with the ability to multi-task, think creatively, pivot often, and learn quickly in a fast-paced environment
- Excellent written and verbal communication skills
- Exceptional organizational skills, detail-oriented mindset, values compliance, and a high sense of ownership of your work
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
What the Team is Saying
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
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Crunchyroll Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.
