Vehicle Speech Performance Testing Lead

Description
DUTIES: Build a vehicle condition simulator and perform end-to-end validation tests for the digital companion. Engage in the Agile process within GM, acting as the Product Owner for the Digital Companion Performance Vertical. Design and develop automated simulation tools and processes to predict customer experience across many conditions, such as vehicles, customer demographics, and languages. Use input test data from the Data Scrum (VAST) and provide feedback to the Data Scrum on additional data needs, improvements, and recommendations. Execute tests, provide high quality analysis of results, and report any issues to appropriate teams. Work with cross-functional teams to resolve speech performance quality issues and improve speech performance quality over time. Develop and execute plans to store tools, processes, test results, and lessons learned. Correlate test results to customer feedback and in-vehicle testing. Stay abreast of any changes in speech technologies and requirements, adjust the testing tools and processes to account for the changes, and communicate any changes made to the appropriate stakeholders. Expand testing capabilities to other speech technologies. Keep the GM End-Customer experience and GM's credibility at the forefront of all decisions. Identify opportunities to improve processes, quality, and cost-reduction. Hybrid Work Policy - 3 days In-office, 2 days remote - Must be able to report to local office.
REQUIREMENTS: Bachelor's degree in Computer Science, Computer Engineering, or related field of study. Five (5) years of experience as a Software Engineer, Test Engineer, Software Consultant, or related occupation. Five (5) years of experience with: Operations Analysis to analyze product requirements and create designs; Troubleshooting, determining root causes, and fixing operating errors; and Technology Design, including generating or adapting equipment and technology to serve user needs. Four (4) years of experience with: Systems Analysis determining how changes in conditions, operations, and the environment will affect outcomes. Three (3) years of experience with: Source and Version Control, including Git. Two (2) years of experience with: Databases, including SQL, MySQL, Oracle, and PostgreSQL. One (1) year of experience with software and scripting languages including Perl, Python, C++ and C#, and Javascript, JQuery, and JavaSE.
#LI-DNI
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.