TrueCar is a leading automotive digital marketplace and we are on a mission to make car buying and selling easy, transparent and efficient. We work to empower consumers with data, and foster connections with our network of Certified Dealers who share our belief that truth, transparency and fairness are the foundation to a great experience. We forge partnerships to power car buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context and pricing transparency to help consumers feel empowered and confident all throughout their journey.
As consumers’ priorities and shopping habits shifted, so did we. We are building a modern day marketplace and invite you to come join the TrueCar Crew. You can have a real & direct impact on our journey as we continue to evolve and revolutionize the car buying and selling experience. We are seeking talented individuals who are excited by our mission to revolutionize & elevate the car buying & selling experience.
TrueCar is seeking a Vehicle Acquisition Manager to support the growth of our True Cash Offer platform. The Vehicle Acquisition Manager will support dealers and non-dealer clients in parity through the offer process. The Vehicle Acquisition Manager will be responsible for the client's initial and ongoing evaluation and management of their pre-owned inventory. The primary focus is to manage the lifecycle of a client’s vehicle, including verifying vehicle information, along with leading logistics coordination.
- Ensure the timely and accurate valuation and processing of used vehicle consumer inventory brought into the dealership
- Input vehicle information into the database to ensure an accurate representation of valuation options, and conditions, and support the inventory valuation process.
- Provide training and technical guidance to dealers on the process and program to ensure successful implementation and ongoing program conversion while maintaining profitability.
- Work with the client from start to finish to expedite the offer process, solving routine and complex issues as they arise with a high level of service.
- Liaise directly with Inspection, Titling, and Transportation companies to ensure that transaction steps are completed within designated time frames.
- Act as Interface between Clients, team members, and 3rd party logistics providers; track activity and alert relevant stakeholders if exceptions occur.
- Execute critical KPIs while using data proactively to identify issues and potential solutions.
- Organize ongoing reviews with both internal and external partners, suggest and implement strategies to resolve problems and create efficiencies.
- Further develop and execute program expansion strategy for prospective dealers while maintaining key dealer relationships.
- Demonstrated experience in retail and wholesale automobile sales processes including vehicle inspection and titling processes, as well as dispatching and vehicle transportation processes.
- Thorough understanding of recondition costs enabling financially sound purchasing decision-making.
- Proven track record of consistently exceeding sales and/or other quantitative goals.
- Results-orientated with an ability to execute and complete deliverables promptly.
- Excellent analytical and valuation skills, with the ability to set and negotiate pricing.
- Technical capabilities include email, excel/sheets reporting, standard presentations, web-based search applications, and tablet technology experience.
- Ability to communicate with a friendly and positive attitude providing best-in-class customer service.
- Ability to work in a fast-paced environment, managing multiple priorities with a high level of self-motivation.
Base salary range: $88,000 - $135,000
As a crew member, you’ll be primarily based out of your home as a part of our Dynamic Workplace strategy. We provide additional benefits & perks to assist our crew members in having a sustainable home workstation including monthly internet/mobile phone service reimbursement and furniture & equipment for your space.
You will receive excellent benefits that include but aren’t limited to 100% employer-paid health/vision/dental premium, 401k with company contribution, equity, a wellness stipend program, and a learning & development reimbursement program. We recognize that everyone needs an occasional recharge, so we offer a flexible PTO policy for exempt TrueCar Crew along with a generous PTO accrual policy for non-exempt TrueCar Crew, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our crew members and build employee-centric programs that prove it.
At TrueCar, we believe in the power of diversity to build a deeper understanding of our consumers and partners and drive innovation in our products. We welcome a workforce that reflects all the diversity of car-buying consumers. We encourage everyone interested in our company mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that is protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. In addition, TrueCar will provide reasonable accommodations for qualified individuals with disabilities.
TrueCar does not accept unsolicited agency submissions.
If you are based in California, we encourage you to read this important information for California residents linked here.
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