Essential Duties & Responsibilities
- Image Creation & Lifecycle Management
- Develop, configure, and maintain standardized “golden images” for VDI deployments, including operating systems, core applications, and security components.
- Optimize images for performance, security, and compliance with DoD standards.
- Manage the full lifecycle of VDI images, including versioning, testing, validation, and production rollout.
- Application Packaging & Delivery
- Package, virtualize, and integrate applications for delivery within the VDI environment.
- Conduct compatibility and performance testing to ensure reliable application behavior across VDI platforms.
- Patching & System Updates
- Establish and maintain structured processes for applying security patches, OS updates, and software revisions to VDI images.
- Collaborate with security and application teams to ensure timely deployment of updates.
- Automation & Performance Optimization
- Automate image creation, deployment, and maintenance workflows using scripting tools such as PowerShell.
- Monitor VDI performance and implement improvements to enhance system efficiency and user experience.
- Troubleshooting & Technical Support
- Serve as an escalation point for complex VDI-related issues, including performance degradation, application failures, and connectivity challenges.
- Diagnose and resolve advanced technical problems related to VDI images, virtual desktops, and supporting infrastructure.
- Documentation & Knowledge Management
- Develop and maintain comprehensive documentation covering VDI image configurations, processes, standards, and operational procedures.
- Ensure documentation remains current to support operational continuity and knowledge transfer.
Required Skills and Experience
- Clearance Required: Top Secret
- Willingness to work 5 days/week on site - Patuxent River, MD
- 3+ years of relevant experience
- Must be DoD 8570 IAT Level II certified (i.e. CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
- “Hands-on” experience and competency in Omnissa Horizon View, VMware ThinApp, MS Windows 11 integration, PowerShell, or related scripting
- Experience addressing vulnerabilities and working with security tools such as Nessus Tenable and ACAS
- Excellent troubleshooting and problem-solving skills
- Knowledge of cloud, networking, and enterprise architectures
- Strong communication and collaboration skills
- Ability to work independently and as part of a team
Desired Qualifications
- Experience in DoD Navy networks preferred
- Ability to communicate within a structured, delivery-centric professional services team clearly and effectively
- Experience building and maintaining VDI environments as such as Azure Virtual Desktop, VMware Horizon, Amazon Workspace, Citrix or other platforms
- Understanding of Cisco UCS platforms
- Working knowledge of switches, firewalls and proxy servers a plus
- Related VMware certifications such as VCA, VCP, VCAP, or VCDX
- Windows OS, Linux OS experience
- Windows Active Directory, ACAS, DNS, and STIG remediation experience
- Basic understanding of hybrid cloud architectures and data integration needs
- A degree in a technical discipline is preferred
Application Deadline: 3/30/2026
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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.
At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.
We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.
SMX is an Equal Opportunity employer including disabilities and veterans.
Selected applicant may be subject to a background investigation and/or education verification.
SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).
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What We Do
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, or C2S Consulting Group. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts. Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face. SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements. Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
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