VDI/Images Systems Administrator

Posted Yesterday
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2 Locations
In-Office or Remote
95K-125K Annually
Senior level
Information Technology
The Role
Administers and troubleshoots Citrix VDI infrastructure, including XenDesktop, XenApp, AppSense, servers, desktops, and business applications. Responsibilities include monitoring remote access technologies, resolving helpdesk incidents, improving virtual desktop systems, implementing security controls, applying STIGs, maintaining documentation, and supporting system upgrades. The role requires active TS/SCI with CI Poly clearance, DoD cybersecurity certification, ITIL knowledge, and experience with RMF and vulnerability assessment tools.
Summary Generated by Built In
Responsibilities & Qualifications

RESPONSIBILITIES


The ​VDI/Images Systems Administrator is expected to be able to accomplish the following:

  • Provides all the necessary support for Citrix Infrastructure.   
  • Checking and controlling the server and offering solutions to its problems.  
  • Supporting and preserving the Virtual Desktop setup of the institution, which includes, the AppSense and XenDesktop, XenApp, and others.  
  • Help in organization and management of the business applications.  
  • Determining the increased cases received by the IT Helpdesk.  
  • Improving and adjusting the Virtual Desktop system.  
  • Design and implement platform security.  
  • Taking part in upgrading and updating the system’s applications, installing it with up-to-date descriptions.  
  • Strengthen the apps, the Windows server, and the principal operating system.  
  • Providing technical assistance for all the servers, desktops, and services that apply business.  
  • Taking full control and accountability for applying, implementing, maintaining, and examining the documentation of the Virtual Desktop Infrastructure.  
  • Executing helpdesk calls and classifying cases according to their priorities and accelerations. 

REQUIRED QUALIFICATIONS

  • Active TS/SCI + CI Poly clearance
  • BS, 5-7 years of relevant experience; MS, 3-5 years; PhD, 0-2
  • One of the Following DoD 8570/CS-NET-451 certifications is required: 
    • CASP+/SecurityX
    • CISSP
    • GCED
    • CISA
  • Proficiency in ITIL and other IT operations frameworks 
  • STIG implementation experience 
  • RMF knowledge 
  • ACAS / Nessus familiarity 

DESIRED QUALIFICATIONS

  • Citrix Certified Associate – Virtualization (CCA-V) 
  • Citrix Certified Professional – Virtualization (CCP-V) 
  • Citrix Certified Expert – Virtualization (CCE-V) 
  • Microsoft Certified -Windows Server Hybrid Administrator Associate 
  • Azure Administrator (AZ-104) 
  • Windows Server certificationsVMware VCP (if hybrid) 
  • Azure Virtual Desktop cert (if cloud VDI) 
  • Nutanix 
  • Proficiency in ITIL 4 Foundation, and other IT operations frameworks.  
  • CCP-V 
  • CCE-V 
Overview

We are seeking to fill multiple VDI/Images Systems Administrator positions on our Task Order proposal on the Defense Intelligence Agency’s Solutions for the Information Technology Enterprise III (SITE III). The VDI/Images Systems Administrator primary duty involves monitoring, maintaining, operating, and troubleshooting daily remote access technologies. Responsible for taking care of all the administration tools in the Citrix environment.  


TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.


We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status.  If at any time you would like to opt out of text messaging, respond "STOP". 

As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Location: Annapolis Junction, MD or Denver, CO
  • Type of environment: Varies
  • Noise level: Low
  • Work schedule: Non-standard shift
  • Amount of Travel: 20%

PHYSICAL DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds.


The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


WORK AUTHORIZATION/SECURITY CLEARANCE

  • U.S. Citizenship
  • Active TS/SCI + CI Poly clearance

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.


Many positions require specific certifications and/or the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens.  Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements. 


WAGE INFORMATION

Target salary range: $95,000.00 - $125,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary, and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.  The displayed salary is one component of the total compensation package for employees.   


EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.


TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact [email protected] for assistance.

Skills Required

  • Active TS/SCI clearance with CI Polygraph
  • U.S. citizenship
  • Bachelor's degree with 5-7 years of relevant experience
  • Master's degree with 3-5 years of relevant experience
  • PhD with 0-2 years of relevant experience
  • One DoD 8570/CS-NET-451 certification: CASP+/SecurityX, CISSP, GCED, or CISA
  • Proficiency in ITIL and other IT operations frameworks
  • STIG implementation experience
  • RMF knowledge
  • ACAS/Nessus familiarity
  • Citrix Certified Associate, Professional, or Expert in Virtualization
  • Microsoft Certified Windows Server Hybrid Administrator Associate
  • Azure Administrator AZ-104 certification
  • Windows Server certifications
  • VMware VCP certification for hybrid environments
  • Azure Virtual Desktop certification for cloud VDI environments
  • Nutanix experience
  • ITIL 4 Foundation proficiency
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The Company
HQ: Reston, VA
529 Employees
Year Founded: 2008

What We Do

TekSynap understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought® embodies these principles – the need to nimbly utilize the best that information technology offer to meet the business needs of our Federal, State and Local Government customers. The TekSynap founders have worked together for over a decade, supporting customers ranging from small departmental operations & maintenance efforts to leading broad nationwide deployment efforts for agencies such as the U.S. Department of Veterans Affairs. This core management team has operated in leading companies such as SIGNAL Corporation and managed business sectors of over 100M in annual revenue in industry leading companies such as General Dynamics. At each level this team has absorbed what “works” – for the company, our customers and our employees. We synthesize the best at each level resulting in a unique service provider that combines the infrastructure and process models of larger organizations with an agile ability to cost effectively meet our customer’s requirements.

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