INflow Federal is seeking a Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, globally accessed virtual desktop environment. This role will be the SME in troubleshooting all related performance issue across the organization. Additionally, the position will require an individual experienced in system design and integration, identity life-cycle management, and process automation and improvement.
If you’re a self-starter with deep technical expertise in Citrix and virtualization, and you’re passionate about building scalable systems that drive efficiency—this is the role for you.
Here, your work is more than a job—it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.
Specific Duties and Responsibilities:
- Design VDI Solutions: Support the design and engineering of secure, scalable, and high-performance virtual desktop environments.
- Tier 3/4 VDI Support: Act as the escalation point for complex VDI issues, offering expert-level support and guidance to system administrators.
- Performance Optimization: Diagnose and resolve performance issues, ensuring optimal desktop delivery across platforms.
- Endpoint & Interoperability Support: Guide endpoint configuration and troubleshoot desktop virtualization challenges.
- Platform Integration: Act as a technical liaison across multiple VDI technologies and stakeholders.
- Automation & Lifecycle Management: Implement and improve identity lifecycle management and process automation initiatives.
- Enterprise-Scale Operations: Operate in diverse, large-scale production environments with a focus on operational excellence.
Required Skills:
- Experience providing engineering support for legacy and current versions of Citrix products.
- 5+ years of experience with BS degree or a combination of years of experience and education
- Progressive roles from Administrator to Sr. Engineer
- Citrix Virtual Apps and Desktops v7.15 and later
- Citrix Provisioning Services (PVS) and Machine Creation Services (MCS)
- Citrix Cloud Virtual Apps and Desktops (CVAD)
- Citrix Netscaler / ADC / VPX
- Citrix Workspace Environment Management (WEM)
- Citrix App Layering
- Liquidware Profile Unity
- Hyper V, VMWare VDI (Microsoft or Citrix NetScalers / ADCs)
- Familiar with HP AnyConnect and Leostream
Desired Experience
- Experience with Windows Server clustering and advanced Active Directory management.
- Hands-on with Infrastructure-as-Code tools like Terraform or Ansible.
- Familiarity with System Center Virtual Machine Manager or VMware vCenter 6.7.
- Expertise in Group Policy, home directory, and profile management.
- Proficient in desktop software provisioning and enterprise desktop support services.
Required Clearance
- Active DoD TS/SCI
- Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.
- If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at 703-594-8601.
- Candidate must have the ability to lift up to 50 lbs.
- Must have willingness to perform duties not listed in the job description as required by INflow and our customer.
Skills Required
- 5+ years of experience in VDI and Citrix products
- BS degree in a related field or equivalent experience
- Experience with Citrix Virtual Apps and Desktops v7.15 or later
- Experience with Citrix Provisioning Services and Machine Creation Services
- Expertise in Citrix Cloud Virtual Apps and Desktops and Citrix Netscaler
- Active DoD TS/SCI clearance
What We Do
INflow Federal was founded in 2013. The “INflow difference” begins with a simple belief encompassing the importance of employee culture. We are obsessed with our people and have demonstrated year-over-year that our employee-focused approach leads to customer success. As a leading Small Disadvantaged Business (SDB) innovator, we offer proven expertise in Network Modernization, Cybersecurity, Digital Modernization and Joint Force Mission Operations. We serve our federal government customers in over 20 states domestically to include the United States Navy (USN), United States Marine Corps (USMC), National Reconnaissance Office (NRO) and Joint Forces. At INflow, US Military Veterans have continuously paved the path ahead for our customers. We developed a homegrown “Veteran Outreach Program” focused around attracting and hiring transitioning military personnel and has resulted in veterans representing over 50% of our company. Simplifying the customer experience requires everyone within our organization to work together. Our leadership communicates transparently with our team on a regular basis with a commitment to do the right thing for all those we serve. Our customers recognize doing business with INflow means working with people who consistently deliver with agility, passion and integrity. This is how INflow continues to evolve, grow and accompany our customers into the future of mission systems and operations. Visit us at www.INflowFed.com.
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