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Job DescriptionAbout the Project
Software Mind is building a private, tenant-isolated AI assistant for the real estate title and settlement industry. The platform is a retrieval-first (RAG) system that ingests historical email, documents, and structured metadata into a per-tenant vector index, and serves grounded, cited, expert-weighted answers through a chat-style Q&A interface with single sign-on and full audit logging.
The platform is AWS-native with a Python/FastAPI backend, Vue.js frontend, OpenSearch/Pinecone vector store, and OpenAI/Anthropic/Bedrock as LLM provider. You will join a senior, cross-functional LATAM-based team where hands-on AI delivery experience not just familiarity is the baseline expectation.
You own the ingestion and processing backbone of the platform the pipelines that transform raw email and document corpora into clean, PII-minimised, chunked, and indexed data in the per-tenant vector store. This is the foundational layer the AI extraction gateway depends on; quality here directly determines system accuracy.
Your Responsibilities
Build and own the historical email ingestion pipeline via Microsoft Graph API
Implement SharePoint / OneDrive document ingestion pipeline with scoped folder access
Design and implement the PII minimisation pre-processing layer
Build the vector store indexing workflow (OpenSearch/Pinecone) with per-tenant data isolation
Define and implement the data processing schema; produce and maintain schema documentation
Build the OCR routing orchestrator and integrate OCR service for scanned documents
Implement the raw text / content extraction layer for all supported document types
Define and prototype push vs. pull ingestion strategy, from one-time PoC through to incremental nightly pipeline
Ensure data lineage and audit traceability are built into pipeline outputs from the outset
Qualifications
Must-Have Skills & Experience
6+ years in data engineering; strong pipeline and ETL/ELT experience required
Proficiency in Python for data pipeline development
Experience with Microsoft Graph API or similar enterprise email/document APIs (M365, Exchange Online)
AWS data services: S3, DynamoDB, Glue, and/or Lambda-based event-driven processing
Familiarity with PII detection and data minimisation techniques (regex-based, NER-based, or purpose-built libraries)
Experience with vector store indexing or semantic search pipeline construction
Nice-to-Have
Prior experience building ingestion pipelines specifically for AI/ML, NLP, or LLM-based platforms
OCR tooling experience: AWS Textract, Tesseract, or commercial OCR services
Understanding of per-tenant data isolation patterns, tenant-scoped encryption, and row-level security
Familiarity with LangChain document loaders, embedding pipelines, or vector index management
We are accepting applications from LATAM countries
#LI-DNI
Skills Required
- 6+ years in data engineering with strong pipeline and ETL/ELT experience
- Proficiency in Python for data pipeline development
- Experience with Microsoft Graph API or similar enterprise email/document APIs (M365, Exchange Online)
- Experience with AWS data services: S3, DynamoDB, Glue, and/or Lambda-based event-driven processing
- Familiarity with PII detection and data minimisation techniques (regex-based, NER-based, or purpose-built libraries)
- Experience with vector store indexing or semantic search pipeline construction
- Hands-on AI delivery experience for ingestion/LLM systems
- Prior experience building ingestion pipelines for AI/ML, NLP, or LLM-based platforms
- OCR tooling experience: AWS Textract, Tesseract, or commercial OCR services
- Understanding of per-tenant data isolation patterns, tenant-scoped encryption, and row-level security
- Familiarity with LangChain document loaders, embedding pipelines, or vector index management
Software Mind Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Software Mind and has not been reviewed or approved by Software Mind.
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Fair & Transparent Compensation — Pay is considered competitive for core hiring markets, with “good salary” cited in multiple locales. Public salary snapshots provide a baseline that helps candidates assess offers and negotiations.
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Flexible Benefits — Remote or hybrid options are prominently highlighted, and a remote‑work program is publicly noted alongside positively cited work‑from‑home experiences. Flexibility around schedules and location is presented as part of the package.
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Wellbeing & Lifestyle Benefits — Private medical care, language classes, sports/fitness support, and learning initiatives are listed for several Central/Eastern European locations, with occasional workation perks promoted. These lifestyle‑oriented offerings complement base pay and can enhance perceived total rewards.
Software Mind Insights
What We Do
Software Mind is a global digital transformation partner with operations throughout Europe, the US and LATAM. Driven by tech and empowered by people, we provide companies with software engineers and autonomous, cross-functional development teams who manage software life cycles from ideation to release and beyond. For over 20 years we’ve been enriching organizations with the talent they need to boost scalability, drive dynamic growth and bring disruptive ideas to life. Our top-notch engineering teams combine ownership with leading technologies, including cloud, AI, data science and embedded software to accelerate digital transformations and boost software delivery. A culture, driven by trust, that embraces openness, craves more and acts with respect enables our experts to create evolutive solutions that support scale-ups, unicorns and enterprise-level companies around the world.
