vCIO

Must be based in Woburn or Foxboro area!

About Us

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! 
 

Position Summary

Each vCIO, in conjunction with the assigned Account Management Team, is responsible for managing a book of business. The vCIO is responsible for building long-term trusted relationships with our clients, providing a strategic technical and security vision through delivery of presentations and assessments. As a vCIO, your focus is on the business, infrastructure, and providing technology guidance in alignment with Thrive’s service offerings. This is to ensure operational health, security, resiliency and competitive advantage.

The vCIO is considered an executive partner to assigned clients and works directly with client C-Suite to understand their business needs as well as closely with Thrive’s internal teams to make sure we are helping clients mitigate risk and increase productivity. 
 

Primary Responsibilities

• Maintain strong client relationship, serve as trusted strategic advisor leveraging scheduled, ad-hoc, and C-Level meetings.

• Develop and maintain a deep functional knowledge of customer’s goals, technical challenges, business objectives, critical infrastructure, and proactively mitigate risk within the environment.

• Perform gap analyses, develop technical business presentations, provide technology audits to ensure appropriate products/services are present and functioning. 

• Maintain technical competence by attending and participating in trainings, webinars, and certification courses. 

• Provide client-based feedback to Thrive management on new needs not currently addressed within the Thrive Platform with a focus on continuous improvements and enhancements.

• Forecasting opportunity (risk, profitability, prediction, etc.) on assigned accounts in partnership with Account Manager.

• Assist with client road-mapping / budget forecasting, financial cost analysis reports and documentation. 

• Engage with client compliance team members to provide security recommendations which covers both business and regulatory needs.
   

Qualifications

• At least five years of experience in a similar customer service, technical advisory, or IT Director/Manager oriented role 

• Proven ability to adapt to new technologies and learn quickly 

• Demonstrated presentation skills, including confidence and comfort over the phone and in front of audiences both small and large 

• Exceptional interpersonal skills and ability to build relationships with senior-level executives as well as negotiate with and influence both internal and external decision makers 

• Strong leadership skills - Must act as our clients’ trusted advisor 

• Willingness/Ability to participate in-person with clients 

• Preference for candidates within driving distance from Thrive office for in-person collaboration