Value Chain Process Engineer, NA (Operations)

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Operations Department 

Vantage operates mission-critical data centers for the world’s largest technology firms. The operations department is responsible for setting and maintaining high operating standards across the fleet, and ensuring uptime, reliability, security, and customer service. The team includes Site Operations, responsible for the day-to-day running of the facilities and supporting infrastructure. The sites are staffed 24 x 7 with Critical Facilities Engineers (CFEs) on each shift. The Reliability Engineering Team is responsible for the setting maintenance standards, ensuring consistency and quality of site operations across the fleet, and provides subject matter expertise in the areas of electrical, mechanical, controls & automation, influencing across design, procurement, construction and commissioning. The Security Team ensures Vantage facilities are safeguarded and well monitored, and is responsible for access control, CCTV, security staffing, security design, and engineering. Lastly, the Business Operations Team is responsible for service support, KPI management, vendor relations, standards & transformation, and property management. 

Position Overview 

This role is based in Denver, Colorado in alignment with our flexible work policy (3 days on site required, 2 days flexible).

The Value Chain Process Engineer is a highly specialized, strategic role responsible for designing and optimizing mission-critical processes that power Vantage’s operational engine. Reporting to the Vice President, Operational Excellence, NA this role will apply advanced process engineering principles to identify inefficiencies, reduce friction, and standardize best practices across departments and geographies. 

This individual will act as a thought leader and subject matter expert in end-to-end value stream analysis, collaborating closely with executive leadership and cross-functional teams to shape Vantage’s future operating model. The ideal candidate will bring deep technical and analytical expertise, systems-level thinking, and a track record of driving transformational change in complex environments – while operating with urgency, humility, and a relentless focus on outcomes.  

Essential Job Functions:

Process Design & Optimization 

• Lead the design, documentation, and implementation of scalable business processes across the delivery lifecycle. 

• Rapidly design and implement scalable business processes using hybrid methodologies tailored to each context.  

• Conduct lightweight, high-impact process mapping and value stream analysis that minimizes disruption to business teams.  

• Identify and eliminate friction points in workflows and handoffs without relying on traditional workshop-heavy approaches.  

• Apply advanced process engineering techniques (e.g., value stream mapping, root cause analysis, statistical process control) to identify and eliminate inefficiencies.  

• Standardize and improve handoffs, workflows, and decision-making pathways between enterprise and delivery functions. 

Strategic Execution & Innovation 

• Rapidly prototype and deploy data-driven process improvements using agile, iterative methods that align with the speed and complexity of the business. 

• Quickly synthesize enterprise and functional strategies to identify where process improvements will have the greatest impact across the value chain. 

• Prioritize efforts based on strategic alignment, risk, and value creation, ensuring the value chain is not sub-optimized by reactive or fragmented requests.  

• Engage with business partners as internal customers, helping them understand how process efforts align with their goals while guiding focus toward the highest-value opportunities.  

• Build trust through clear, empathetic communication and strategic insight ensuring recommendations are actionable, relevant, and supportive of business needs.  

• Combine deep technical expertise with creative problem-solving to develop non-standard solutions that drive measurable impact and are tailored to real-world constraints. 

• Partner with VP and SVP to translate strategic goals into operational improvements through structured methodologies and continuous improvement practices.  

Cross-Functional Collaboration 

• Embed with business teams to observe and optimize processes with minimal disruption to day-to-day operations. 

• Collaborate with leaders in Real Estate, Commercial, Product, Procurement, Construction Delivery, Engineering, Operations, Finance, and IT to ensure process design reflects real-world needs and constraints. 

• Serve as a trusted advisor to leadership, offering insights that influence enterprise-wide decision-making. 

• May support global alignment efforts in collaboration with EMEA and APAC to ensure consistency in process standardization and execution.  

Systems Thinking & KPI Alignment 

• Ensure process designs are technically robust and supported by appropriate system workflows, data structures, and performance metrics. 

• Map not only physical and procedural workflows, but also the flow of information and data dependencies, identifying where lack of authoritative data sources impedes process performance and decision making.  

• Support data governance efforts by identifying gaps in source-of-truth systems and ensuring process designs are grounded in accurate, accessible, and authoritative data.  

• Partner with IT and Data Science teams to ensure process engineering outputs are reflected in digital tools and dashboards. 

• Develop and utilize structured frameworks to monitor process performance and create feedback loops that support ongoing optimization, learning, and accountability.  

• Support integration of analytics and automation into process designs in partnership with Data Science and AI teams, ensuring solutions are scalable and grounded in operational realties.  

Thought Leadership & Standard Setting 

• Establish and maintain process engineering standards and toolkits across the organization that balance rigor with speed and adaptability.  

• Serve as technical advisor and role model for process excellence, demonstrating how to drive outcomes through hands-on execution, not just recommendations. 

• Mentor junior team members in both technical process engineering and agile, business-embedded improvement approaches.  

• Represent the Enterprise Excellence team in high-impact strategic forums and enterprise-wide planning sessions, advocating for scalable, high-value process transformation.  

• Operate with grit and persistence along with a strong sense of ownership and accountability – this is not a coaching or advisory role. The Value Chain Process Engineer is expected to roll up their sleeves and do what’s needed to support the business and deliver results. Success in this role requires resilience, resourcefulness, and the ability to keep moving forward through ambiguity, resistance, and complexity, finding a way to deliver even when the path isn’t clear.  

Additional Duties: 

• Handle additional duties as assigned by Management. 

Job Requirements 

Education: 

• Bachelor’s degree in Industrial Engineering, Systems Engineering, Construction Management, Operations Research, Business, or related technical field required. 

• Lean Six Sigma certification or advanced training in process improvement methodologies strongly preferred. 

• Master’s degree or MBA is a plus. 

Experience: 

• 7+ years of experience in process engineering, operational excellence, or business transformation roles. 

• Proven success designing and optimizing cross-functional processes in complex, matrixed organizations. 

• Experience in REITs, data center, construction, infrastructure, or high-growth tech environments preferred. 

Skills: 

• Deep expertise in process mapping and process modeling tools (e.g., Visio, Lucidchart, Bizzdesign), value stream mapping, and Lean/Six Sigma methodologies. 

• Familiarity with process mining tools (e.g., Celonis, Signavio, UiPath Process Mining) is a plus, especially for identifying inefficiencies and validating modeled vs. actual workflows.  

• Working knowledge of enterprise systems (e.g., Salesforce, ServiceNow, PowerBI), and their role in supporting end-to-end process performance and reporting. 

• Strong facilitation and stakeholder engagement skills, with the ability to solicit input and drive alignment across diverse audiences even in fast-paced or ambiguous environments where traditional workshops may not be feasible.  

• Strong analytical, systems-thinking, and problem-solving skills. 

• Ability to influence at all levels, from frontline teams to executive leadership. 

• Comfortable working independently on strategic initiatives with minimal oversight. 

• Strong written, visual, and verbal communication skills. 

Travel: 

• Up to 15–20%, including domestic and occasional international travel. 

Physical Demands and Special Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. 

Additional Details 

• Salary Range: $135,000-$145,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations) 

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. 

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. 

#LI-GS1 #LI-Hybrid

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!