Vacation Sales Coordinator (Marriott's Crystal Shores & JW Marriott)

Posted Yesterday
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Crystal Lake Shores, Lake Mary, FL, USA
In-Office
Entry level
Travel
The Role
Engage hotel guests, provide exceptional customer service, schedule vacation ownership sales presentations, qualify attendees, manage expectations, and use persuasive techniques to achieve sales presentation and revenue goals. The role requires flexible availability, including weekends and holidays, plus professional guest interactions and adherence to company policies. Sales, customer service, or concierge experience is preferred, along with the ability to perform extended standing, walking, sitting, bending, and related physical activities.
Summary Generated by Built In

Are you looking for a place where meaningful moments are made together?  

 

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

 

Where great benefits lead to a life fulfilled: 

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) 

  • Medical/Dental/Vision/401K opportunities  

  • Travel discounts  

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

 

As a Coordinator Marketing Linkage, a typical day will include:  

  • Engaging with hotel guests at desk locations and providing elevated customer service. 

  • Scheduling sales presentations and managing customer expectations. 

  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 

  • Ensures that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services. 

  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.   

 

Guest Experience and Company Standards: 

  • Welcome and greet guests; anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

 

 

To Become a Coordinator Marketing Linkage:  

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.  

  • Available to work a flexible schedule to include weekends and holidays. 

  • Concierge and/or sales experience preferred.  

  • Position may require background and drug screening, in accordance with state and local requirements. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Skills Required

  • Sales or customer service experience
  • Availability to work a flexible schedule, including weekends and holidays
  • Ability to interact with guests in person or by phone
  • Concierge experience
  • Sales experience
  • Ability to perform bending, twisting, pulling, stooping, reaching, and extended standing, sitting, or walking
  • Ability to complete background and drug screening if required by applicable state or local regulations
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The Company
HQ: Orlando, FL
7,298 Employees

What We Do

Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands. 
Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true. 
Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team.

 Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW

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