Hilton Grand Vacations

Vacation Package Sales Manager

Posted 8 Days Ago

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Sunset Hills, MO, USA

In-Office

Entry level

Travel

The Role

Leads a team of 2–6 sales representatives marketing and selling vacation packages through retail kiosks. Responsibilities include recruiting, hiring, training, scheduling, coaching, motivating staff, ensuring sales and compliance standards, managing staffing and inventory, supporting sales closes, reviewing customer surveys, processing payroll, and completing onboarding. Requires sales or marketing experience, with management experience preferred, familiarity with timeshare or related sales helpful, Microsoft Office knowledge, and strong customer communication skills.

Summary Generated by Built In

Sales Managers are part of our JV Retail Marketing team which markets and sells our affordable, family friendly mini vacation packages through our retail locations based in outlet malls and Bass Pro shops throughout the country.

As a Sales Manager you will lead and maintain a high-performing team in a fun working environment! You will be responsible for staffing, developing and leading a highly impactful forward-facing sales team of 2-6 Sales Representatives that will engage with potential customers to generate leads and sell vacation packages.

Your Sales Reps earn uncapped commission! The more they sell, the more they earn and the more you earn! On average your team can close on a sale in less than 10 minutes to happy customers excited to go on vacation!

Bluegreen is growing and we need leaders that will grow with the organization. If you thrive in a fast paced and energetic environment that flourishes with teamwork, we would like to speak to you about our Career path.

Specific Duties, Activities and Responsibilities

Recruits, hires, trains, schedules, coaches and motivates sales associates. Delivers a one-on-one conversation weekly with each sales associate. Develops sales associates for success in their position and future growth.
Responsible for the work performance of the staff in how they deliver the sales pitch and ensuring that the Company approved training program “Passport to Success” is delivered to all associates. Although significant support and resources are provided, it is the responsibility of the manager to ensure that the standards and policies of both Bluegreen and our partners are upheld. Ensures that professionalism and care are put forth when going through the Details of Participation with the customer.
Maintains appropriate staffing levels in accordance with operating hours. The kiosk should be staffed during the same hours of operation our retail partner is open unless otherwise directed by their VP or SVP of JV Retail Marketing.
Maintains inventory of and place orders for all necessary collateral including, but not limited to, lead slips, pitch cards, maps, etc. needed for selling.
Takes-over and/or enters sales for an associate that is struggling in an effort to close and train them on how to handle objections and close sales.
Reviews all Medallia Package Sales Surveys and responding to any Customer Care Agents requests about Sales Alerts.
Ensures the cleanliness of their work environment as well as the compliance of their associates as it relates to following the company published dress code, uniform requirements and name badges.
Meets or exceeds budgetary responsibilities as it relates to the generation of Leads and selling OPC Tours and Vacation Packages.
Accurately tracks and processes payroll – collects and maintains sales associate’s hours on timesheets if manual or in the Kronos time keeping system, and submits to HR within the payroll deadlines.
Completes and submits new hire onboarding paperwork as required by Human Resources.
Follows company policies and procedures including but not limited to ethics and compliance and ensuring the company approved method of selling is being trained on and utilized.

Qualifications -

Sales or Marketing experience is required. Previous Management experience is preferred. Sales Management experience is a plus.
Knowledge and understanding of the timeshare industry, OPC marketing or telemarketing sales is helpful.
Working knowledge of MSOffice Suite
Outgoing; able to converse with customers

Why do team members enjoy working for us

Competitive earnings package
Excellent health & wellness offerings (medical/ dental/vision that encourages preventative care, 401k & Employee stock plan)
Our Go Hilton Team Member Travel Program allows you to indulge in your passion to travel & enjoy our products while offering deeply discounted rates to friends and family
Work life balance through our Paid Time Off (PTO) that allows for adventure, , relaxation or rejuvenation.
Internal career mobility and advancement with a growing company

HGV now offers Day One Team Member Benefits!

We’re the best at what we do and with you we can become even better. Apply now to learn more!

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications

Skills Required

Sales or marketing experience
Previous management experience
Sales management experience
Knowledge and understanding of the timeshare industry, OPC marketing, or telemarketing sales
Working knowledge of Microsoft Office Suite
Outgoing personality and ability to converse with customers

Hilton Grand Vacations Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilton Grand Vacations and has not been reviewed or approved by Hilton Grand Vacations.

Healthcare Strength — Health coverage is available from day one for many U.S. team members, including medical, dental, vision, life and disability insurance, FSAs, and an EAP. This immediacy and breadth are presented as standout elements of the package.
Parental & Family Support — Company materials highlight fully paid parental bonding leave for eligible U.S. employees and adoption assistance. These family benefits are positioned as signature components of the total rewards offering.
Wellbeing & Lifestyle Benefits — Travel discounts through Go Hilton and HGV programs are emphasized as marquee perks that add value beyond base pay. These hotel-rate benefits are frequently presented as a differentiator within the hospitality sector.