The Role
The VA Onboarding Specialist ensures successful onboarding for new Virtual Assistants, managing documentation, system setup, and training sessions, while supporting their integration into the company's culture.
Summary Generated by Built In
About the Role
We’re looking for a VA Onboarding Specialist to ensure every new Virtual Assistant joins Wing with confidence, clarity, and the right tools for success. This role bridges Talent Acquisition, Training, and Operations, guiding new hires from offer acceptance to full deployment. The VA Onboarding Specialist will deliver structured onboarding sessions, handle documentation and system setup, and ensure that each assistant is fully oriented to Wing’s culture, tools, and client-ready standards.
Qualifications
- Minimum 3 years of experience in onboarding, training coordination, or HR operations — preferably in a BPO, staffing, or remote workforce environment.
- Excellent communication and interpersonal skills, with strong empathy for new hires.
- Highly organized and detail-oriented, able to manage multiple onboarding batches concurrently.
- Proficiency in Google Workspace, HRIS or ATS systems, and onboarding management tools.
- Strong understanding of remote team enablement and virtual communication norms.
- Comfortable conducting live sessions or presentations for large groups.
Preferred Skills
- Background in L&D or Training Delivery, particularly for virtual assistant roles.
- Familiarity with process documentation, employee lifecycle management, or learning management systems (LMS).
- Knowledge of engagement and retention techniques during onboarding.
- Experience creating onboarding materials (guides, slide decks, video walkthroughs).
Department: Learning & Development
Work Setup: Remote / Hybrid
Compensation: PHP 45,000–70,000/month (based on experience and performance)
Skills Required
- Minimum 3 years of experience in onboarding, training coordination, or HR operations
- Excellent communication and interpersonal skills
- Highly organized and detail-oriented
- Proficiency in Google Workspace, HRIS or ATS systems, and onboarding management tools
- Strong understanding of remote team enablement and virtual communication norms
- Comfortable conducting live sessions or presentations for large groups
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The Company
What We Do
Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Executive Assistance, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
