VA GPD Case Manager

The Case Manager, under direction and supervision of the GPD Clinical/ Program Director to provide community outreach and case management services to Homeless Veterans under the GPD VA grant. S/he will provide individual case management and provision of supportive services and is responsible for all functions related to managing, supporting, and facilitating appropriate services to meet the needs of residents. General case manager will be responsible for maintaining and ensuring all expectations are complete regarding maintenance of individual charts and documentation maintained on the Veterans.

Primary Duties and Responsibilities:

• Be knowledgeable and maintain strict adherence to agency policy, procedure of AWS, GPD Grant requirements and COA Standards.
• Maintain knowledge and strict adherence to all Veterans’ Administration standards and agency guidelines, policies, and procedures.
• Maintain relationships/partnerships with the VA and community resources.
• Maintain case management for all residents with a focus on housing, employment and finances
• Maintain appropriate involvement in the supervision of each resident’s care. Including, but not limited to assessment, intake and incident report writing.
• Ensure the development of an initial treatment plan on each resident within 72 hours of admission and review or reformulate plans for every resident for each 90 days of service.
• Ensure completion of weekly notes for each resident to summarize their overall status and progress in the program.
• Prepare appropriate reports on residents for partner agencies.
• Know, understand, and strictly follow disciplinary process.
• Establish a formal discharge plan for the Veteran at the completion of the program.
• Coordinate accordingly with the VA weekly and as needed to include but not limited to the GPD VA Liaison, HUD-VASH case manager or any needed resource provided by the VA
• Follow sexual Abuse/Assault Prevention and Intervention Program.
• Support agency activities.
• Act as lead for treatment team and ensure that proper documentation is present
• Plan and/or facilitate group sessions for the Veterans to address identified needs and ensure compliance with current requirements
• Attend and/or coordinate with other community agencies to provide access and resources to the veterans
• Attend community meetings as appropriate to ensure continuity of care for the Veterans
• Advocate for the rights of Veterans as needed

Knowledge Of:

· Issues of homeless veterans

· Treatment Plan development and implementation

· Computer Basics, Microsoft Word, Outlook, Excel

· Knowledge of the Upstate Community Resources /the Upstate Community Involvement; Homeless Population (homeless/crisis counseling);

Skills In:

· Communicating effectively orally and in writing

· Developing, implementing, and evaluating program/resident goals and objectives

· Training, supervising, and evaluating staff

· Effective written, oral, and electronic communication

· Case Management/ Counseling / Goal Setting/ Crisis Counseling

· Skilled with HUD local Coc’s Homeless Management Information System related to AWVH-G residents.

Education and Experience:

· Prior military experience preferred

· Master’s Degree in Social Work, Human Services or Sciences (or combination of related Bachelor’s degree and three (3) years related work experience)

Licenses, Training and Certification:

· Valid Driver’s License

· Proof of Auto Liability Insurance if required

· Proof of education and credentials will be required for employmen