UX/User Researcher

Company Description

At Robert Bosch Tool Corporation, we know that every career matters. Which is why you should conduct yours on a grand scale. Headquartered in the northwest Chicago suburb of Mount Prospect, we are a $990 million division of Bosch, a multinational engineering and electronics organization and the largest privately held employer in the world.

Guided by the principles of founder Robert Bosch, we offer a setting where social and environmental responsibility are part of our corporate DNA. Always mindful of our impact on the future, we are committed to sustainability, paying it forward, giving back, and lifelong learning. These are but a few of the reasons why our parent company has more than 390,000 associates and a legacy of success spanning 135+ years.

Since inventing the high-speed rotary tool in 1934, the Dremel brand has been helping users with its full line of versatile, easy-to-use tool systems that deliver the perfect solution for almost any job. From our Dremel rotary tools, Multi-Max™ oscillating tools, Ultra-Saw™ and Saw-Max™ multi-saws, and our line of Home Solutions tools, users have come to know and trust the brand to complete their projects. Combining compact size, ergonomic design, precision and versatility with a wide range of highly engineered accessories, Dremel tools are used to accomplish numerous applications in a variety of materials. Dremel is like no other power tool brand out there! Truly unique and truly special!

Sound interesting? One more thing - We are a values-based organization at Dremel and we believe in these 5 key values:

Pursue the Uncommon: Be Different. Be Dremel!
Thrive together: Greatness is unlocking each other's potential
Inspire with Creativity: We Dream with our eyes wide open
Adapt to win: Climb it. Go through it. Work around it.
Be Authentically You: Embrace individuality

We are also proud to be a part of The Bosch Group with its global reach and resources. We operate within the Power Tools business of Bosch.

Job Description

This role is hybrid remote with 60% monthly in-office presence in Mount Prospect, Illinois. (3 days in office per week)

Dremel is looking for an experienced UX/User Researcher to join our Product Development team, supporting our commitment to becoming a user-centered brand. In this role, you will lead the design, execution, and synthesis of user research that drives innovation in product and brand marketing. You will work cross-functionally, coordinating with external research partners, product teams and UX coaches to deliver actionable insights that guide the creation of user-centered solutions.

This is an excellent opportunity to impact product strategy and champion a user-centered design approach within Dremel.

Responsibilities:

• Design, plan, and conduct qualitative and quantitative user research using diverse methodologies, such as field studies, lab testing, remote testing, and surveys.
• Coordinate with market research agencies, overseeing partnerships to ensure timely, high-quality insights into user needs and market trends.
• Oversee syndicated research subscriptions to ensure continuous access to critical insights that inform product and brand strategy.
• Develop and implement rigorous, unbiased research methodologies for user interviews, applying user-centered design and Design Thinking principles.
• Identify and deploy digital platforms and tool kits to streamline research processes, maximizing efficiency in data synthesis and insight generation.
• Work closely with product, UX and design teams to integrate research findings into product strategies, design solutions, and technical requirements.
• Partner with UX coaches to consolidate user research and trend analysis into actionable insights, driving product development, innovation, and customer-focused solutions.

Qualifications

• Bachelor’s degree in a research-related field (e.g., Psychology, Sociology, Anthropology, Human-Computer Interaction, Design, or related disciplines).
• Minimum of 3 years of hands-on experience conducting UX research using both qualitative (e.g., interviews, usability testing, ethnographic studies) and quantitative (e.g., surveys, data analysis) methods.
• Proven ability to work across the product development lifecycle, from discovery research to evaluative testing.
• Experience in analyzing and synthesizing large datasets and diverse feedback sources into actionable insights.
• Familiarity with market research techniques, including trend analysis and identifying shifts, user gaps, and opportunities.

Additional Information

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations:

• Great Place to Work™ Certified, 2024
• Fortune’s World’s Most Admired Companies, 2024
• America’s Best Large Employers, 2024
• America’s Best Employers for Diversity, 2024
• America’s Greatest Workplaces for Women, Newsweek2024
• Greatest Workplaces for Diversity, Newsweek 2024

Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization is not available.

The U.S. base salary range for this full-time position is $100,000 - $115,000. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting:  https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.