MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO.
We’re making new and exciting things – and we could really do with your help.
MOO is on a mission to bring brands to life sustainably by designing remarkable products. Our website allows customers to browse, customise, and order print and branded merchandise, which we manufacture and ship directly to them. We're seeking a UX/UI Designer to join our User Experience Design Team and help develop our e-commerce platform. It's an exciting time to join MOO as we reimagine our end-to-end user experience to support our growth.
Come join our 50+ staff in MOO’s Product and Technology Team, comprised of UX Design, Product Management, Engineering, and Agile Coaching, where we collaborate to identify opportunities, solve problems creatively, and deliver measurable outcomes we learn from.
You'll join our User Experience Design Team of four designers, reporting to our Head of UX Design. In a cross-functional Product Squad, you'll collaborate with a Product Manager and Engineers to enhance MOO’s user experience. This hybrid role is based in our Camden office in London for two days a week.
We use strategic OKRs to align teams, set goals, and measure success. MOO has a strong product culture focused on discovery and delivery sprints, identifying business needs and customer pain points before delivering, testing, and refining solutions. To foster our vibrant design and feedback culture, the UXD Team regularly syncs on work through weekly design critiques and creative workshops. We also have a career framework to support your growth as a designer. This is a perfect opportunity to join us as we cultivate our design culture at MOO.
About You
- Experience designing end-to-end e-commerce experiences, working with Product Managers and Engineers from concept to delivery.
- Can share a case study showcasing your design process, highlighting problem definition, idea exploration, and production-ready UI designs.
- Uses data to inform decisions, with examples like running surveys, using Google Analytics, or conducting user testing.
- Is skilled with design and prototyping software such as Figma, Sketch, InVision, or Adobe CC.
- Has created or maintained a design system or pattern library for tools like Figma, Sketch, or Framer.
- Communicates ideas and design rationale clearly, and effectively annotates interactions and handover notes for product managers and developers
Responsibilities
- Design with empathy. Focus on user-centered design, keeping users at the heart of your work. Empathise with them by identifying pain points, setting design goals, and understanding success metrics. Challenge assumptions and validate problems through research and data.
- Craft remarkable experiences. Create and deliver new user experiences by visualizsng problems, mapping user journeys, designing user flows, storyboarding wireframes, prototyping, and executing pixel-perfect UI designs.
- Collaborate to ship and learn. Advance MOO's user and brand experience by working with Product Managers, Engineers, and Business Stakeholders. Use storytelling to share ideas, gather feedback, and build consensus to deliver solutions.
- Be a brand guardian. Maintain our design system by collaborating with fellow Designers and Front-end Engineers to enhance MOO's website theme. Apply lean UX principles to develop UI components and patterns.
Interview Process
`-Application: Share your CV and a design case study.
- Meet & greet: A 30-minute introduction call over Zoom with a MOO's talent partner to learn more about the company and role.
- Case study review: A 1-hour conversation either over Zoom or in person with our Head of UX/UI Design and a fellow designer, where you'll present an end-to-end piece of work; this is a perfect opportunity for you to ask questions about our design culture.
- Task presentation: We’ll brief you on a technical design task, and you’ll present it to a panel of product folk over a 1-hour conversation.
- Culture contribution: A 1-hour conversation over Zoom or in person with our Head of Design, where you'll discuss MOO's values and how you can contribute to growing our culture.
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.
That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, MOO’s share option scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program.
Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.
What We Do
At MOO, we love great design and believe it can work wonders for every business. That’s why we make it simple to create beautiful, expertly crafted business stationery and promotional materials that’ll help you start conversations, open doors and strengthen relationships.
MOO launched in 2006 and aims to disrupt the trillion dollar global print industry by combining the values of professional design with accessibility and reach of the web. With rapid annual growth, MOO has become one of the fastest growing print businesses in the world and has over 300 employees across the UK and US London, Boston, Lincoln RI, and Denver CO.
We believe in supporting our people to be themselves and be successful – because that’s what makes MOO a great place to work. We’re always looking for bright minds and bushy attitudes, so from software developers to social media specialists, copywriters to customer service heroes, we know we’re only as good as the teams we’ve built. If this sounds like you or someone you know, check out our vacancies and get in touch. Be part of something brilliant.
