UX Writer (Contractor)

Posted Yesterday
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Johannesburg, City of Johannesburg, Gauteng
In-Office
Mid level
Information Technology • Software
The Role
The UX Writer will create engaging microcopy for user interfaces, collaborate with teams to align copy with product goals, and ensure user-friendly language and accessibility.
Summary Generated by Built In

UX WRITER


WHO PLATFORM45 IS

We are responsible for code changing the lives of people around the world, every day. We solve complex problems and build big ideas. And we don’t stop. We believe in the ability of technology to make the world a better place; we’re driven to rip through conformity and create new solutions, and smarter habits. We know why we’re here: To unleash the potential of people through the power of technology. We are people multiplied by the power of tech and together we are changing the world. 


CONTEXT | THE ROLE

We’re looking for a talented UX Writer to join our team and shape the voice of our products. As a UX Writer, you’ll collaborate with designers, product managers, and developers to craft clear, consistent, and engaging copy that helps users navigate and understand our applications with ease.

This role goes beyond just writing words—you’ll advocate for the user, define product tone and style, and ensure every interaction feels human and purposeful.

ROLE RESPONSIBILITIES | THE WHAT & THE HOW

The Essentials

  • Write, edit, and refine microcopy across user interfaces, including buttons, error messages, onboarding flows, help text, tooltips, and notifications.
  • Collaborate closely with product managers, UX/UI designers, and developers to align copy with product goals and user needs.
  • Develop and maintain a content style guide to ensure consistent voice and tone across all products.
  • Conduct user research, usability testing, and A/B testing to validate and improve content.
  • Translate complex concepts into simple, user-friendly language.
  • Ensure accessibility and inclusivity in all written content.
  • Partner with marketing and communications teams to align product voice with brand messaging.

Requirements 

  • 3+ years of experience as a UX Writer, Content Designer, or related role in a tech or product environment.
  • Strong portfolio showcasing digital product copy (microcopy, error states, onboarding, etc.).
  • Excellent command of English with exceptional writing and editing skills.
  • Experience working within design tools (e.g., Figma) and collaborating in agile product teams.
  • Ability to balance creativity with clarity, ensuring copy is both engaging and functional.
  • Understanding of user-centered design principles, accessibility standards, and inclusive language practices.
  • Experience in software development environments, SaaS products, or B2B platforms.

Top Skills

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The Company
HQ: Gauteng
67 Employees
Year Founded: 2008

What We Do

At Platform45 we promote ideation, we collaborate, we “iterate-iterate-iterate”, and above all, we build things that matter. More and more we are seeing software becoming an integral part of any business wanting to do better, grow faster, and offer their customers “one source of truth”. We know the power of incredible software and the potential it has to change the world, we’ve been at it since 2008 building platforms for fintech start-ups, mining giants, pioneering entrepreneurs and telecom companies.

Behind our culture is an all encompassing passion to share the agony and the ecstacy in building our client’s vision. Our greatest stories started out as an idea and a dream. Those dreams became market leaders such as Howler and Resource Guru. Our name hints at ‘The Singularity’ - the moment that will trigger an explosion in technological advancement. It is our silent-nod to push the tech-envelope every single day.

We want more for our clients and so we do more. Because we believe in the power of technology and its capacity to unleash change that can make the world a better place.

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