UX/UI Product Designer

FieldPulse is a fun, dedicated, and growing team that is building modern applications for small home service businesses (plumbers, electricians, HVAC, specialty contractors, etc.) to help organize and run their business operations.

We are looking for our first dedicated Mid-Senior UI/UX Designer to own the end-to-end design process, from research to high-fidelity mobile and web deliverables. This is a crucial, high-impact role for a designer who is ready to move fast, execute quickly, and translate complex industry problems into simple, actionable experiences for our thousands of customers.

• Full-time, in-office at our headquarters in Dallas, TX.
• You’ll be right in the heart of the action, surrounded by a team of passionate, high-energy individuals who thrive in a collaborative, fast-paced environment.

As our first full-time Product Designer, you will be expected to be a scrappy, hands-on leader who thrives on ambiguity. Your primary focus will be to own the design vision, creating new product designs and features while strategically revamping existing legacy interfaces using user-validated practices to measurably improve customer workflows and efficiency.

• Design and Deliver Cross-Platform Experiences: Own the design for our core platform features, including complex mobile-first solutions for technicians in the field and robust web applications for office staff.
• Focus on Core FSM Workflows: Design highly efficient interfaces for critical field service management tasks, such as Scheduling & Dispatching, Invoicing, CRM/Customer Management, Payments, and Work Order Management.
• Drive User Research & Insights: Partner directly with Product Managers to plan, execute, and report on user research (including user interviews and usability testing) to gather critical insights, validate problem definitions, and inform design strategy.
• Rapid Prototyping and Validation: Quickly create wireframes, user flows, and low- to high-fidelity prototypes (leveraging tools like Figma and AI prototyping) to translate ambiguity into simple, elegant designs, and then conduct validation to ensure user acceptance before development.
• Build the Foundation: While moving quickly on features, you will also be responsible for contributing to and expanding a scalable design system/library across our web and mobile applications to ensure consistency and speed.
• Collaborate and Communicate: Work closely with Product Management and Engineering teams to ensure designs are understood, implemented to a high standard, and iterated upon based on data and real-world usage.

• 3–7 years of professional experience as a Product Designer, UX/UI Designer, or similar role, with a strong portfolio demonstrating end-to-end design ownership.
• Proven ability to design exceptional experiences for both complex web applications and mobile apps (iOS/Android).
• Deep proficiency in Figma and extensive experience creating high- and low-fidelity prototypes quickly to support rapid development cycles.
• Demonstrated experience planning and executing user research (user interviews, usability testing) and translating insights into clear design recommendations.
• A pragmatic and outcomes-focused approach—you are comfortable working in a fast-paced, high-growth environment and prioritizing execution over excessive documentation and process.
• Excellent communication and cross-functional collaboration skills, with a track record of partnering with engineers and product managers.
• Bonus Points: Experience designing for B2B/SaaS, complex data visualization (e.g., dashboards/reports), or consumer applications.

• Competitive compensation and benefits package.
• Covered Medical Insurance
• Dental and Vision Benefits
• Paid Parental Leave
• Fun, fast-paced startup culture—you'll be able to work on projects that make a huge impact
• Catered Lunches Monday - Friday
• Class Pass, Netflix, HBO, Hulu, and Peloton subscriptions
• 401k
• Transparent career growth, professional development, and promotional opportunities