UX/UI Designer

POSITION DETAILS: 

LOCATION: Remote, in Portugal

DEPARTMENT: Product 

REPORTS TO: UX/UI Designer, Team Leader 

POSITION SUMMARY: We are looking for a passionate researcher to join our dynamic team. In this role, you will collaborate closely with product managers, designers and engineers to evolve our products. The main focus of this role will be to support user research and business research to hep products make strategic business and product decisions.
YOUR DAY-TO-DAY:

Research Skills

• Identify key research areas to enhance business knowledge.
• Find and evaluate relevant information sources and market trends impacting the business domain.
• Plan and execute complex research projects, particularly in the field of unified communications.
• Anticipate potential research challenges and resolve them promptly.
• Collect, record, and analyze both quantitative and qualitative data.
• Interpret data analysis results and draw meaningful conclusions and insights.
• Present research findings clearly and effectively to committees or stakeholders.
• Utilize research outcomes to produce reports, articles, and analytical documents.
• Demonstrate strong problem-solving skills in research planning and execution.

UI/UX

• Lead and conduct comprehensive UX research, including user interviews, usability testing, and competitive analysis.
• Develop user personas, customer journeys, and clear information architecture.
• Design wireframes, interactive prototypes, and both low- and high-fidelity visuals aligned with user needs and business objectives.
• Collaborate closely with cross-functional teams to deliver cohesive and innovative user experiences.
• Apply UI/UX best practices throughout the entire product development process.
• Advocate for user-centered design and promote usability at every stage of the design lifecycle.
• Clearly present and explain design concepts and decisions to stakeholders.

WHAT YOU BRING TO THE TEAM: 

• Bachelor’s degree in Design, HCI, or a related field; Master’s degree preferred.
• 5+ years of experience in research or UI/UX, with a strong portfolio.
• Proficiency in UX design tools such as Sketch, Figma, Adobe XD, or similar.
• Experience leading UX research and translating insights into actionable design strategies.
• Strong analytical skills and the ability to think strategically about user needs and business objectives.
• Excellent communication and collaboration skills.
• Fluent in English (spoken and written).

At Broadvoice, we believe in more than just work. We’re committed to creating an environment where you can grow, learn, and make an impact while enjoying a balanced and fulfilling life. At Broadvoice, you’re not just joining a company, you’re joining a place where our success is your success, and your potential has no limits.

Whether you’re interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.

We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.

Be part of a team that values diversity, inclusion, and a sense of belonging—where your contributions make a real difference.

With us, your ideas are heard and your work is meaningful. As a member of our team, you’ll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice’s future.

Are you ready to join a passionate and talented team to build the future of Broadvoice?

If you’re a strategic thinker, a collaborative leader, and have a talent for driving impactful results, we’d love to meet you! Apply now to become part of a forward-thinking company that’s growing and empowering its people across all roles and departments.