The Role
Designs accessible, intuitive experiences for UKTV’s Video on Demand products across web, mobile, and Connected TV. Responsibilities include user research, journey mapping, wireframing, prototyping, high-fidelity UI design, design-system contribution, usability testing, analytics validation, stakeholder presentations, and collaboration with product, engineering, and QA teams in Agile squads.
Summary Generated by Built In
The Digital Team develops and evolves UKTV’s VoD and digital strategy covering U, digital products, pay platforms and partnerships. We are a growing group of multi-disciplined, talented individuals across several different units: Digital Content Curation, Digital Product, and Production and Development. We’re responsible for growing digital audiences, supporting transformative change across UKTV and contributing to UKTV’s long-term profitability.
We are focused on delivering functionality that provides key business and user value. In addition to delivering change on time and within budget, the team also support the business to define, prioritise and deliver key strategic technical, commercial and operational activities.
The Digital Products team has responsibility for the strategic road mapping, planning, rollout, and continuous improvement of UKTV’s VoD digital products (U), across a range of platforms including web, iOS, Android, and Connected TV devices. We also support key high value initiatives across the UKTV business, working closely with Ad sales, Commercial, Legal, Operations and Marketing functions.
The Digital Products team has responsibility for the strategic road mapping, planning, rollout, and continuous improvement of UKTV’s VoD digital products (U), across a range of platforms including web, iOS, Android, and Connected TV devices. We also support key high value initiatives across the UKTV business, working closely with Ad sales, Commercial, Legal, Operations and Marketing functions.
Purpose of the role
As a UX/UI Designer, you will help shape the future of UKTV's Video on Demand products across Web, Mobile and Connected TV. Working within a collaborative Product, Design and development team, you'll create intuitive, accessible and engaging experiences that help millions of viewers discover and enjoy great content on U.
You'll be involved throughout the design process, from discovery and user research through to high-fidelity designs and supporting delivery using customer insight, data and creativity to solve real user problems.
You'll be involved throughout the design process, from discovery and user research through to high-fidelity designs and supporting delivery using customer insight, data and creativity to solve real user problems.
What we would like you to bring to the role….key experience, knowledge, skills & personal qualities
Experience
- Designing digital consumer products across web, mobile or TV platforms.
- Working across the end-to-end design process, from discovery through to delivery.
- Creating user journeys, wireframes, prototypes and high-fidelity designs.
- Working collaboratively within Agile product teams.
- Contributing to or working with a design system.
- Validating designs through user research, usability testing or analytics.
Knowledge
- Strong understanding of user-centred design principles.
- Knowledge of interaction design, information architecture and visual design.
- Understanding of accessibility standards and inclusive design best practices.
- Knowledge of responsive and adaptive design across multiple devices and platforms.
- Understanding of how data and customer insight can inform design decisions.
- Awareness of current UX/UI trends, tools and emerging technologies.
Skills & Personal Qualities
- Proficient in Figma for design, prototyping and collaboration.
- Ability to create clear user flows, wireframes, prototypes and production-ready UI.
- Strong visual design and interaction design skills.
- Excellent problem-solving and critical thinking skills.
- Strong communication and presentation skills, with the ability to explain design decisions.
- Ability to manage multiple priorities while delivering high-quality work.
- Comfortable collaborating with Product Managers, Engineers and stakeholders throughout the design process.
- Collaborative and supportive, with a team-first mindset.
What you will get to work on….key outputs and responsibilities of the role
- Design engaging user experiences across Web, Mobile and Connected TV platforms.
- Work closely with Product Owners, Developers and wider teams to solve user problems.
- Create user journeys, wireframes, prototypes and production-ready UI designs.
- Contribute to discovery activities including design spikes, workshops and concept exploration.
- Design accessible experiences that meet industry standards and best practices.
- Maintain and evolve the design system to ensure consistency across products.
- Collaborate with Developers and QA to ensure designs are implemented accurately.
- Use customer research, analytics and usability testing to validate design decisions.
- Present concepts and design work to stakeholders, explaining the rationale behind your decisions.
- Work collaboratively within Agile squads, participating in planning, stand-ups, retrospectives and showcases.
- Support the wider Product Design team by sharing knowledge, providing constructive feedback and championing best practice.
Hybrid-Working
At UKTV, we are working in a hybrid environment with a mixture of home and office working. Getting together in the office as a team and a company gives colleagues an opportunity to build and maintain great relationships, encourages our culture of collaboration and creativity while recognising that colleagues need to have a healthy and happy work-life balance. You’ll agree with your manager the split of time you spend in the office or at home based on the role that you do, how often you come together as a team and your personal preference.
Diversity & Inclusion Commitment
At UKTV, our inclusion vision is to truly represent society in our workforce and on-screen, and create a culture of fairness and respect where we champion difference so that every person feels included and empowered to do their best work. We are committed to ensuring a level playing field at UKTV where all employees and job applicants are given equal opportunity, and that we have diverse voices at the table in everything we do. We welcome applications from everyone and we want UKTV to be a place where you can be your authentic self, give your best and develop your career free from discrimination of any kind.
About
UKTV has been at the forefront of branded television for over 30 years, entertaining the nation with programmes they love. Its leading brands – U&Dave, U&DRAMA, U&W, U&YESTERDAY, U&GOLD, U&alibi and U&eden - span comedy, entertainment, natural history, factual and drama, and are delivered to UK viewers through free streaming service U, Sky, Virgin Media, NOW, Freeview and Freesat; and to Irish viewers through Sky, Virgin Media, Eir, Vodafone and NOW. Channel & content availability varies by platform. UKTV’s content is also available to UK viewers via dedicated FAST channels on Samsung TV Plus, Amazon Freevee, Pluto TV and Virgin Media. UKTV is a significant investor in British creativity and is committed to working with new and established writers, directors and programme-makers. The broadcaster is part of BBC Studios, the UK's most-awarded production company, a world-class distributor with international branded services, and a commercial subsidiary of the world's leading public service broadcaster, the BBC.
Skills Required
- Experience designing digital consumer products across web, mobile, or TV platforms
- Experience across the end-to-end design process, from discovery through delivery
- Experience creating user journeys, wireframes, prototypes, and high-fidelity designs
- Experience working collaboratively within Agile product teams
- Experience contributing to or working with a design system
- Experience validating designs through user research, usability testing, or analytics
- Understanding of user-centered design principles
- Knowledge of interaction design, information architecture, and visual design
- Understanding of accessibility standards and inclusive design practices
- Knowledge of responsive and adaptive design across multiple devices and platforms
- Proficiency in Figma for design, prototyping, and collaboration
- Strong visual design and interaction design skills
- Strong communication and presentation skills
- Ability to collaborate with Product Managers, Engineers, and stakeholders
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The Company
What We Do
UKTV has been at the forefront of branded television for over 30 years, entertaining the nation with programmes they love. Its leading brands – U&Dave, U&DRAMA, U&W, U&YESTERDAY, U&eden, U&GOLD, and U&alibi - span comedy, entertainment, natural history, factual and drama, and are delivered to UK viewers through free streaming service U, Sky, Virgin Media, NOW, Freeview, Freesat and Freely; and to Irish viewers through Sky, Virgin Media, Eir, Vodafone and NOW. Channel & content availability varies by platform. UKTV’s content is also available to UK viewers via dedicated FAST channels on Samsung TV Plus, Amazon Freevee, Pluto TV and Virgin Media. UKTV is a significant investor in British creativity and is committed to working with new and established writers, directors and programme-makers. The broadcaster is part of BBC Studios, the UK's most-awarded production company, a world-class distributor with international branded services, and a commercial subsidiary of the world's leading public service broadcaster, the BBC.
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