UX Strategist (CONTRACT) REMOTE

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Growing! We are seeking an experienced and visionary UX Strategist to lead the creation and implementation of user-centered strategies across diverse digital platforms. The ideal candidate will possess a deep understanding of UX strategy principles, user research methodologies, and experience design. The UX Strategist will collaborate closely with cross-functional teams to develop innovative solutions that align business goals with user needs, thus enhancing both user satisfaction and business success. This prominent role offers an exciting opportunity to shape customer experiences while driving strategic initiatives.

Work-Mode: This is a remote role where you will work off-site. Travel is limited and generally used for team learning and collaboration meetings.  

Job Responsibilities:

· Lead the development of user-centered strategies that encompass user experience, business objectives, and market trends.

· Conduct comprehensive user research to inform strategy development and to deeply understand user behaviors, needs, and motivations.

· Develop and present UX strategy roadmaps that guide product design and development processes.

· Collaborate with product managers, marketing teams, and developers to ensure alignment of UX strategies with company objectives and resources.

· Advocate for the integration of accessibility and inclusive design principles throughout the design process.

· Oversee heuristic evaluations and usability tests, providing strategic recommendations for addressing usability issues.

· Facilitate workshops and strategy sessions with stakeholders to drive user-centered design initiatives.

· Utilize data analytics to assess and enhance the effectiveness of UX strategies, optimizing user engagement and satisfaction.

· Strategize the creation of detailed user personas, journey maps, and experience frameworks.

· Develop and implement user requirements analysis, information architecture design, and conduct user testing based on strategic objectives.

Qualifications:

· Bachelor’s degree in Design, Human-Computer Interaction, Communication Design, or a related field.

· A minimum of 7 years of experience in UX strategy or similar roles with a proven track record of successful projects.

· Extensive knowledge of user-centered design principles and UX best practices.

· Advanced understanding of user research methodologies and experience in translating research into actionable strategies.

Skills:

· Proficient in UX design with exceptional ability to visualize complex ideas and concepts.

· Strong leadership skills with the ability to influence and collaborate with team members and stakeholders at all levels.

· Excellent problem-solving abilities with experience in developing innovative solutions.

· Proficiency with prototyping tools, including Figma, and a comprehensive understanding of advanced prototyping techniques.

· Exceptional communication skills for effectively conveying complex UX strategies to various audiences.

· Strong analytical skills with an ability to use data-driven insights to drive strategic decisions.

Hourly range $75-85/hr  

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].