UX Researcher

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

We are looking for a results-driven Mid-Senior UX Researcher who will play a crucial role in shaping our product and enhancing the user experience by conducting research, analyzing user behavior, and designing intuitive wireframes for both desktop and mobile.

• Conduct competitor and market research to understand user behaviors, flows, pain points, and needs.

• Analyze existing user interfaces and the design of our current solutions.

• Utilize tools like Visily or Figma to create wireframes, prototypes, and mockups.

• Develop user personas, customer journey maps, and usability studies to support data-informed decisions.

• Collaborate closely with product managers, developers, and designers to ensure seamless user experiences.

• Test and validate design concepts through A/B testing, surveys, interviews, and analytics.

• Document research findings and present insights to stakeholders.

• Stay up to date with industry trends and UX best practices to continually refine our approach.

• 2+ years of experience in UX research and UI/UX design.

• Proficiency in Visily (preferred), Figma, and similar design tools.

• Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards.

• Experience conducting user interviews, surveys, usability testing, and data analysis.

• Ability to translate research insights into actionable recommendations.

• Basic understanding of front-end development (HTML, CSS, JavaScript) is a plus.

• Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar).

• Strong analytical mindset and the ability to make data-driven UX decisions.

• Excellent communication and collaboration skills.

• Portfolio or case studies showcasing past research and wireframe designs.

• Experience working in fast-paced startup environments.

• Experience with AI-driven UX research tools and methodologies.

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.

• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.

• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.

• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.

• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)

• Final Interview (30 minutes)

At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.

This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.

Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.

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