UX Researcher

Date Posted:

2025-10-23

Country:

United States of America

Location:

RAZ99: RTN Remote, Arizona

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

Position Overview:

This role is ideal for candidates with a strong background in both user research methodologies and operational best practices, as well as a passion for improving workflows and scaling research capabilities, who are eager to grow into more senior responsibilities over time.

What You Will Do:

• Plan, design, and execute a variety of user research studies (e.g., usability testing, contextual inquiries, interviews, surveys) to inform product development.
• Synthesize qualitative and quantitative data to uncover actionable insights and communicate findings to stakeholders.
• Collaborate with cross-functional teams to support the integration of research findings into the development process.
• Contribute to promoting user-centric design principles across the organization.
• Develop personas, journey maps, and other artifacts to communicate research insights effectively.
• Research Operations Responsibilities
• Build and maintain a repository of insights, research data, and participant profiles to ensure knowledge sharing and continuity.
• Establish and refine research processes, templates, and tools to improve efficiency and scalability.
• Manage participant recruitment and maintain relationships with external vendors, ensuring diverse and representative user samples.
• Support compliance with ethical and legal standards for user research, including data privacy policies.
• Help establish and roll out UX Research Standards, ensuring high-quality, consistent practices and mentoring team members on research best practices and processes.
• Track, measure, and report on research impact over time.
• Work collaboratively within cross-disciplinary teams, as well as stakeholders.

Qualifications You Must Have:

• Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience
• Minimum of 3 years of experience conducting UX research in a professional setting.

Qualifications We Prefer:

• Experience in the aerospace, defense, or technology industries.
• Strong understanding of UX research methodologies, including qualitative and quantitative approaches.
• Experience managing research operations, tools, and participant recruitment processes.
• Proficiency in research tools such as UserTesting, Optimal Workshop, Dovetail, or similar platforms.
• Ability to synthesize complex data into clear, actionable insights.
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
• Familiarity with agile development processes and working in cross-functional teams.
• Knowledge of accessibility standards and inclusive design practices.
• Familiarity with data visualization tools and methods.
• Previous experience mentoring junior researchers or leading research teams.

What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location: REMOTE

Please Consider the following role type definition as you apply for this role:

• This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

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