The Role
Lodgify is seeking a UX Researcher to conduct user research, synthesize findings, advocate for users, and collaborate with product teams to enhance customer-centric designs.
Summary Generated by Built In
⭐ Who we are
Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.
Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.
⭐ Role Overview
As a UX Researcher at Lodgify, you’ll play a key role in bringing the voice of the customer into our products. Partnering with our senior researcher, you’ll design and execute studies that uncover insights, validate solutions, and guide teams toward customer-centric decisions.
This is a hands-on role where your curiosity, empathy, and rigor will shape how our teams understand customer needs. You’ll be part of a design-driven culture, using Design Thinking to influence outcomes and ensure our products are as valuable as they are delightful.
⭐ How will you make an impact?
- Plan and execute research across various methods, including interviews, usability tests, and surveys, to deliver timely and actionable insights.
- Synthesize findings into clear recommendations that directly inform product and design decisions.
- Enable rapid discovery and validation, ensuring teams can test and learn quickly.
- Advocate for the customer by representing their perspective in design and delivery conversations.
- Communicate insights in digestible ways—from reports to workshops—that inspire action.
- Maintain empathy for users throughout the product lifecycle, ensuring decisions stay grounded in real needs.
- Collaborate across disciplines, partnering with Designers, PMs, Engineers, and Data teams to triangulate insights and embed them into solutions.
- Contribute to research operations, including participant recruitment, documentation, and upkeep of the insight repository.
- Help scale research practices, streamlining processes so they are repeatable and accessible across teams.
⭐ What makes you a great fit?
- 3+ years of experience as a UX Researcher in a tech or SaaS environment.
- Experienced in qualitative and quantitative methods, and confident in guiding others to use them effectively.
- Strong ability to frame research objectives that align with business priorities.
- Excellent communicator—skilled at turning findings into engaging reports, presentations, and workshops.
- Comfortable with customer recruiting and study logistics.
- Collaborative and adaptable—you thrive in a consulting role, moving between teams and projects.
- A portfolio, case studies, or examples of past work that demonstrate both executed research and the enablement of others.
Why you’ll love us:
You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.
What's in it for you?*
🏠 The freedom to work from home any day that works for you.
🌴 Enjoy 25 working days of paid vacation and Jornada Intensiva in August.
💊 Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too).
😋 Save on meals! Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€. Plus, enjoy a 50% discount on Ametller’s prepared dishes to level up your mealtime!
🚇 Flexible Remuneration options for your transportation needs.
🖥️ Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment.
🇪🇸 Free Spanish classes.
🤑 Boost your earning potential with our referral program that offers paid compensation.
🌟 Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more!
🎯 Work in a dynamic environment with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities.
*Benefits offered may differ based on the type of contract that is issued
So, what are you waiting for? Apply now!
All applications and CVs must be submitted in English 😉
Top Skills
Design Thinking
Qualitative Methods
Quantitative Methods
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The Company
What We Do
Lodgify is a constantly growing tech start-up, focused on building vacation rental software that enables vacation rental owners to independently manage and market their business online. We do so by providing them with easy-to-build websites, including a booking and reservation system, various synchronisation options, and payment collection options. We are +300 Lodgifiers strong, and you can find us working in Barcelona and all around the world! We are working in a hybrid mode and provide our team members with an option to work from home and spend additional time with their family, friends and pets. With nearly 50 nationalities, we celebrate diversity daily! With 43% of female and 57% of male employees we are striving to establish a gender balance. Actions are continuously taken to include more women in our Tech teams.
