UX Researcher

Sorry, this job was removed at 03:12 p.m. (CST) on Friday, Oct 18, 2024
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Prague
Hybrid
3-5 Years Experience
Cloud • Software
From three guys in a garage to the most robust pricing platform in the world, our mission and values still hold true.
The Role

Job Description
Join our family at Pricefx, a leading SaaS Pricing (Price Optimization & Management) and CPQ (Configure-Price-Quote) vendor. Experiencing consistent annual growth, Pricefx remains committed to stable employment . We value flexibility and provide home office and remote work opportunities. Our product boasts outstanding customer reviews ranging from small companies to renowned names such as Michelin, Sonoco, Avery Dennison , and Bosch .
With branches in 7 countries and over 30 nationalities, Pricefx is a genuinely international and diverse company , fostering a warm, welcoming, and respectful environment. Join us at Pricefx and be part of a winning team that values your unique contributions, encourages accountability and personal growth, and celebrates collective achievements.
Your mission
UX Research plays a pivotal role in product teams' success by enriching their understanding of user needs and pain points. Partnering with Product Designers and cross-functional product teams, UX Research helps solve complex B2B and Enterprise UX challenges.
As UX Researcher you will together with Product Designers partner across the organization, including Product Owners, Engineers, Sales, and Content and Marketing Specialists, to scale exceptional experiences across web, CRM, and mobile platforms.
Want to know more? Feel free to find more about team spirit in our Design Charter .
You will be in charge of...

  • Lead quantitative and qualitative research.


The UX Research role extends beyond assessing the usability and accessibility of products and their influence on user experience using analytical data and research findings. It involves duties from defining reports and analyzing data from Mixpanel Analytics, planning and executing evaluative and exploratory research studies, interviews, surveys, usability studies to quick turnaround methods to discover and apply insights to support creating innovative solutions.

  • Develop, evolve and maintain unified insights database .


In our democratic research environment, we need to effectively democratize data so that anyone in our entire organization can access user insights and make better data-informed decisions. Moreover, empower anyone to reuse and reconsider old studies so that we can utilize our efforts more efficiently by not doing the (same) repetitive research.

  • Mature the Research practice.


Enabling Continuous Discovery through development cycle requires more than just planning & executing research initiatives as they go. It entails UX Researcher acting as evangelist, mentor, and active contributor to grow the Research practice in the entire organization.

  • Within our democratic research environment, you will have a unique opportunity to drive, build and scale research from scratch as this is our first dedicated role to UX Research at Pricefx.


What should you have to succeed?

  • 3+ years of professional experience
  • Team player
  • English knowledge is a must
  • Collaboration and communication
    Successful teamwork is built on friendly cooperation, strong interpersonal skills, effective communication and articulation of ideas, empathy towards others, and cultivating strong relationships.
  • Curiosity and passion
    Innovation and staying ahead in our fast-growing digital world require a passion for learning and continuous improvement to keep us pushing forward.
  • Growing, supporting, and being humble
    It is okay if you are not perfect or do not know everything - we are all humans here! We are strong as we can speak openly, share our experiences and feelings, discuss lessons learned (even if they are sometimes hard), or help each other. Successful teamwork is built on friendly cooperation, strong interpersonal skills, effective communication and articulation of ideas, empathy towards others, and cultivating strong relationships.


Tool Experience

  • Figma, MixPanel, Storybook
  • Be familiar with MS Teams, Jira, Confluence
  • And of course, whiteboards or paper and pen


Location

  • Prague, Hradec Králové, Ostrava, or any location in the Czech Republic


Other specifics...

  • Applicants need to have valid permission to live and work in the Czech Republic (we do not provide any assistance with work permit transcripts)
  • Please note, to apply for this role, include your case studies / portfolio with the latest case studies (last 2-3 years). It can be PDF, link to a website, or anything your taste
  • We offer a full-time employment contract
  • We require a clean criminal record


What will you love about us?
Our employees appreciate the warm and friendly atmosphere, as well as the flexibility and growth opportunities we provide. Check out our Glassdoor & Atmoskop scores and reviews.
We will support your home office setup with a monthly IT allowance. We prioritize work-life balance and, in addition to vacation, offer work anniversary, birthday, and CSR days off. Building a sense of community is important. We organize regular virtual or in-person meetups and many social activities and challenges.
We're proud also to offer some amazing benefits:

  • We will allow you to bring your own working equipment by providing an option of a monthly allowance (3825 CZK Net) instead of pre-selected working tools (laptop and cell phone)
  • We provide 1750 CZK in Benefit points, which can be used for culture, travel, or sports (Multisport card)
  • 25 days off, 3 free/sick days, 2 CSR days, and 1 additional day off during your birthday month
  • Our offices are exceptional in look and atmosphere, but you can also work from home or in a park
  • A great work-life balance, where you can work full-time on a flexible schedule


Before you apply please visit the link below, read GDPR information and give us your consent with data processing.
GDPR for candidates

What the Team is Saying

Sanna
Daniela Hylmarová
Emil
Kelly
Christina
Jose Paez
Radha Patel
Léon
Jennifer Shaw
Scott Stewart
The Company
HQ: Chicago, IL
500 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

"This should be easier..."
Pricefx was born of a simple yet powerful idea: that building a 100% cloud-native pricing platform would be the key to unlocking exceptional profitability for customers. At the time, cloud SaaS was only emerging as a trend, though we know today that cloud SaaS software is the future of software. Our founders had a unique insight – that the existing approach to pricing software wasn’t working, and the scalability and flexibility promised by cloud computing offered the chance to implement quickly, configure easily, and scale efficiently as growth became real for customers.

Why Work With Us

Working for Pricefx, regardless of size, always feel like working for a small, agile company that brings good ideas to life. We think and act for the long-term and value entrepreneurial spirit. We enjoy working with the great team we built. We are proud of being international and multi-faceted. We believe strongly in diversity and meritocracy.

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Pricefx Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQEuropean Headquarters
HQUS Headquarters
DE
CZ
Hradec Králové, CZ
London, GB
Paris, FR
Wollerau, CH
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