The UI/UX researcher conducts studies and analyses to gain insights into user behaviours and attitudes. They inform design strategies by uncovering user needs and validating design concepts, ensuring the product is aligned with user expectations and business goals
Experience and Qualifications:
- Bachelor's or master's degree in technology or behavioural sciences.
- Experience conducting user research in a technology context.
- Proven track record of managing and executing research studies from start to finish.
- Strong analytical and observational skills to interpret user data.
- Proficient in qualitative and quantitative research methodologies.
- Ability to synthesise research findings into actionable insights.
- Expertise in usability testing, surveys, interviews, and other user research methods.
- Familiarity with research and data analysis software tools.
- Excellent communication skills for sharing insights across teams.
- Problem-solving skills to identify and recommend user-driven solutions.
- Curiosity about user behavior and a passion for user-centred design.
- Collaborative approach to integrating research throughout the design process.
- Plan and conduct user research at various stages of the design process.
- Analyse user feedback and behaviour to guide design decisions.
- Communicate research findings to stakeholders and provide recommendations for design improvements.
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What We Do
Misr Technology Services (MTS) has been established as an Egyptian joint stock company. The shareholders’ structure consists of the “Ministry of Finance”, the Egyptian Company for the Management of Financial Facilities “eFinance”, the “National Investment Bank”, the “Egyptian Company for Investment Projects”, and “Amiral Management Corporation”. MTS is the technical arm of the Ministry of Finance in the field of customs and its relationship with taxes. Misr Technology Services (MTS) was awarded a contract with the Ministry of Finance to “enhance the current trade across borders system in Egypt using “Single Window” concept”. The project was code named “NAFEZA”. NAFEZA System is a platform upon which an integrated set of business applications operates to automate & orchestrate import/export/transit cargo clearance activities from cargo arrival to cargo clearance using a “Single Window” concept. With the project extension to implement “Advance Cargo Information“ concept to control the importation process prior to loading shipments from the countries of export, NAFEZA System currently controls the importation process end-to-end. In this regard, NAFEZA System represents the single point facility for Egyptian importers, exporters, brokers, shipping lines, and freight forwarders (Trade Community) to submit electronic data/documents and/or lodge data to Customs remotely in a secure manner. It also represents the only façade for communication between the Trade Community and the designated government authorities operating inside and/or outside the port (Government). This is achieved using online services on NAFEZA portal. Furthermore, NAFEZA provides customers services through a network of Logistic Services Centers which MTS established at the ports.






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