As a pioneer in digital outdoor navigation with a suite of apps, onX was founded in Montana, which in turn has inspired our mission to awaken the adventurer inside everyone. With more than 300 employees located around the country working in largely remote / hybrid roles, we have created regional “Basecamps” to help remote employees find connection and inspiration with other onXers. We bring our outdoor passion to work every day, coupling it with industry-leading technology to craft dynamic outdoor experiences.
Through multiple years of growth, we haven’t lost our entrepreneurial ethos at onX. We offer a fast-paced, growing, tech-forward environment where ownership, accountability, and passion for winning as a team are essential. We value diversity and believe it leads to different perspectives and inspires both new adventures and new growth. As a team, we’re hungry to improve, value innovation, and believe great ideas come from any direction.
: Please note, onXmaps will never ask for credit card or SSN details during the initial application process. For your digital safety, apply only through our legitimate website at onXmaps.com or directly via our LinkedIn page.
WHAT YOU WILL DO
onX is seeking a passionate about uncovering user insights through qualitative user research. You will focus on leading, partnering, and consulting with product teams to influence and inform user-centric design and product decisions. You will be a part of our Product Design & UX Research team that will influence teams to make customer-centric decisions across the product development lifecycle. This includes discovery research to understand customer needs and problems and continuous evaluative research that informs future iterations. This is an excellent opportunity to join a dynamic, growing company focused on impacting the business. This role will utilize a broad range of generative and evaluative user research techniques to develop a deeper understanding of our customers, turning research findings into actionable insights in partnership with product teams and leaders across our organization at onX and reports to the Sr. Director of Product Design.
As an onX UX Researcher, your essential job duties and responsibilities will look like:
- Lead user research that enables teams to better understand our users through evaluative, behavioral, competitive and benchmarking studies.
- Design and execute end-to-end primary research using a wide variety of methods.
- Lead generative and evaluative research that drives user-centered innovation and improvement of onX user experiences and products.
- Collaborate with designers, product managers, and engineers to identify research opportunities, define research goals, develop studies, and deliver findings that directly impact product.
- Contribute to our UX Research operations and processes, which bolster the value of User Research through rigor, speed, and visibility of the teams’ work.
- Be a human-centered research and design advocate—have an expert opinion, use your voice and share your knowledge and what you are learning from user research widely.
WHAT YOU’LL BRING
- Bachelor’s degree in human-computer interaction, information science, anthropology, psychology, sociology, or related field or equivalent experience.
- Five (5) or more years of user experience research, with at least some in a consumer-facing software product space.
- Demonstrated ability to balance rigorous research with practical, time-sensitive decision-making and deliver actionable insights within a fast-paced, dynamic start-up environment
- A shared passion for and ability to demonstrate onX’s Company Values
- Permanent US work authorization is a condition of employment with onX.
- Ability to travel bi-annually for multiple days to a corporate office or other onX strategic location, such as a Basecamp.
ADDED BONUSES
Though not required, we would be thrilled to consider candidates with any of the following:
- Experience with the utilization of mapping and navigation applications and outdoor recreation is a plus
- Experience with survey design, accessibility, and/or conducting research to inform inclusive consumer-facing products
- An understanding of the impact of research on business growth and can leverage insights to enhance onboarding processes and improve conversion rates
WHERE YOU CAN WORK
onX has created a thriving distributed workforce community across several US locations. This position can be performed from an onX corporate office, “Basecamp,” or “Connection Hub”.
- onX was founded in Montana with offices in Missoula and Bozeman. If you prefer to work in an office at least part of the time, this is a great option.
- : onX’s Basecamps are established virtual workforce communities where a sizable number of distributed team members group for work, volunteering, socializing, and adventure.
- : onX’s Connection Hub locations are smaller, emerging communities of distributed team members.
- Our current Connection Hubs are located within a 60-mile radius of the following: Boise, ID; Charleston, SC; Charlotte, NC; Dallas/Fort Worth, TX; Phoenix, AZ; Richmond, VA; Spokane, WA; and Vermont.
HOW YOU’LL BE COMPENSATED
onX is committed to compensating all employees fairly and equitably for their contributions. For this position, applicants can expect to make between $115,000 to $135,000 upon hire. The pay range will vary based on experience, skills, certifications, and education among other factors as required in the job description. In addition, full-time onX employees are eligible for a grant of common share options with a vesting schedule and a potential annual bonus of 10% based on company performance.
WHAT WE’RE OFFERING YOU
- Competitive salaries, annual bonuses, equity, and opportunities for growth
- Comprehensive health benefits including a no-monthly-cost medical plan
- Parental leave plan of 5 or 13 weeks fully paid
- 401k matching at 100% for the first 3% you save and 50% from 3-5%
- Company-wide outdoor adventures and amazing outdoor industry perks
- Annual “Get Out, Get Active” funds to fuel your active lifestyle in and outside of the gym
- Flexible time away package that includes PTO, STO, VTO, quiet weeks, and floating holidays
PERFORMANCE ESSENTIALS
In this role, success is driven by cognitive abilities such as concentration and problem-solving, essential for our computer-centric tasks. onX will explore reasonable accommodations to ensure that individuals with diverse abilities can fully engage in and contribute to the essential physical and mental functions of the job. If you need assistance or accommodation, please contact us at [email protected].
. Bringing together a diverse set of backgrounds, ideas, and opinions helps us to achieve our mission to awaken the adventurer in everyone. We are proud to be an equal opportunity employer. onX is committed to equal opportunity not only in our hiring practices but also in our employment practices, including but not limited to development, compensation, and promotion. We strive to build an inclusive work community where everyone can be their authentic self, and together, we win as a team. Come join us!
onX does not sell any Personal Information, but we may transfer employment related records to our service providers or third parties that provide business services to onX or as required by law. For more information, see our Privacy Policy.
What We Do
onX embodies the Montana spirit., with our headquarters in Montana and Basecamp locations (talent centers) throughout the US we are inspired by the landscapes that surround us. We bring our outdoor passion to work every day with a singular goal–to awaken the adventurer in everyone.
Founded in 2009, onX is a pioneer in digital outdoor navigation, developing software that helps inform, inspire, and empower outdoor recreationists. onX Backcountry, onX Offroad, and onX Hunt make up the company’s suite of apps and are built by explorers for explorers.
Through multiple years of growth, we haven’t lost our entrepreneurial ethos at onX. We offer a fast-paced, tech-forward environment where ownership and accountability are essential.
Learn more at: https://www.onxmaps.com/careers
