Key Responsibilities:
Plan, design, and execute user research studies including usability testing, interviews, surveys, field studies, and diary studies.
Identify research questions in collaboration with product managers, designers, and developers.
Synthesize findings into actionable insights and communicate them effectively through presentations, reports, or journey maps.
Work closely with UX/UI designers and product teams to ensure research insights are integrated into design and development decisions.
Advocate for the user throughout the product lifecycle, influencing decisions with evidence-based recommendations.
Maintain and improve research processes, documentation, and repositories for ongoing knowledge sharing.
Collaborate with data analysts to integrate behavioral data (e.g., analytics) with qualitative research.
Stay informed about industry trends, user research methods, and emerging tools and technologies.
Qualifications:
5+ years of experience conducting user research in a product or digital environment.
Solid understanding of UX principles, design thinking, and product development cycles.
Proficiency in research tools (e.g., UserTesting, Lookback, Optimal Workshop, Dovetail, Maze, Qualtrics, etc.).
Strong communication and storytelling skills, with the ability to present insights clearly to both technical and non-technical audiences.
Compensation, Benefits and Duration
Minimum Compensation: USD 48,000
Maximum Compensation: USD 168,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is not available for independent contractors
No applications will be considered if received more than 120 days after the date of this post.
Skills Required
- 5+ years of experience conducting user research in a product or digital environment.
- Solid understanding of UX principles, design thinking, and product development cycles.
- Proficiency in research tools (UserTesting, Lookback, Optimal Workshop, Dovetail, Maze, Qualtrics).
- Strong communication and storytelling skills; ability to present insights to technical and non-technical audiences.
- Experience collaborating with product managers, designers, developers, and data analysts to integrate research insights.
What We Do
Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.
