UX Researcher | New York

Posted 17 Days Ago
New York, NY, USA
In-Office
64K-224K Annually
Mid level
Agency • Information Technology
The Role
Plan, conduct, and synthesize qualitative and quantitative UX research across the product lifecycle. Collaborate with designers, product managers, and engineers to define research questions, use appropriate methodologies, analyze data, and present actionable insights to stakeholders. Advocate for user-centered decisions and maintain a research repository and best practices.
Summary Generated by Built In

We’re looking for a passionate UX Researcher to help shape product experiences by uncovering deep user insights. You will partner with designers, product managers, and engineers to plan and conduct research that informs both strategic and tactical decisions. Your work will directly impact how users experience our products.

Responsibilities:

Plan, conduct, and synthesize qualitative and quantitative research across the product lifecycle.

Collaborate with cross-functional teams to understand research needs and define research questions.

Choose appropriate research methodologies (interviews, usability testing, surveys, field studies, etc.).

Analyze data, uncover trends, and translate findings into actionable insights.

Present research findings clearly and persuasively to stakeholders at all levels.

Advocate for the user and ensure user-centric thinking is embedded in all decision-making.

Maintain and grow a research repository and best practices documentation.

Requirements:

2–5 years of experience conducting UX research in a product-driven environment.

Proficiency in research tools (e.g., UserTesting, Optimal Workshop, Dovetail, Maze, etc.).

Solid understanding of both qualitative and quantitative research methods.

Strong communication and storytelling skills.

Experience working in agile product teams.

Bachelor's or Master’s degree in Human-Computer Interaction, Psychology, Anthropology, or a related field.


Compensation, Benefits and Duration

Minimum Compensation: USD 64,000
Maximum Compensation: USD 224,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post

Skills Required

  • 2-5 years conducting UX research in a product-driven environment
  • Proficiency in research tools (UserTesting, Optimal Workshop, Dovetail, Maze, etc.)
  • Solid understanding of both qualitative and quantitative research methods
  • Strong communication and storytelling skills
  • Experience working in agile product teams
  • Bachelor's or Master's degree in Human-Computer Interaction, Psychology, Anthropology, or a related field
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The Company
HQ: London
5,017 Employees
Year Founded: 2007

What We Do

Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.

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