UX Research Intern

Posted 23 Days Ago
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Waltham, MA
In-Office
27-27 Hourly
Internship
Artificial Intelligence
The Role
As a UX Research Intern, you'll conduct qualitative and quantitative research, analyze findings, and collaborate with teams to enhance user experience and support business goals.
Summary Generated by Built In

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Are you a driven college student eager to make a real impact at a cutting-edge technology company? Xometry's Summer Internship Program offers a unique opportunity to gain hands-on experience and develop essential skills in the manufacturing industry.

As a UX Research Intern, you will leverage qualitative and quantitative research methods to conduct research that ensures the Xometry user experience best supports our users and the company’s business goals. You will learn how to be a successful researcher at a high-growth enterprise technology company. You will partner with Design, Product Management, and Engineering and report to the UX Research lead. You will have a dedicated mentor and will join our intern cohort where you'll connect with product managers, engineers, designers, account teams, other interns, and leaders from across the company.

Key responsibilities include:

  • Conducting qualitative and quantitative user research to understand customer behaviors, needs, and pain points.
  • Designing and executing studies, including user interviews, surveys, and usability tests, with support from UX Research Lead.
  • Analyzing and synthesizing research findings into actionable insights to inform product and design decisions.
  • Collaborating with product managers, designers, and engineers to ensure user needs are at the center of development.
  • Learning and applying best practices in research methodologies, tools, and data analysis to support user-centered design.

What We Offer:

  • Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain.
  • Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility.
  • Professional Development: Gain practical skills in qualitative and quantitative UX research, user interviews, usability testing, survey design, data storytelling, and stakeholder management.

What You'll Do:

  • Conduct user research to understand customer needs, behaviors, and pain points.
  • Collaborate with product and engineering teams to create wireframes, prototypes, and user flows.
  • Design and iterate on user interfaces that are visually appealing, intuitive, and aligned with brand guidelines.
  • Participate in usability testing to gather feedback and refine designs for optimal user experiences.
  • Learn and apply industry-standard tools and best practices in UX/UI design to deliver impactful solutions.

What We Offer:

  • Mentorship: Learn from experienced professionals and receive guidance from a dedicated intern captain.
  • Dynamic Culture: Embrace a fast-paced, collaborative environment that values innovation and flexibility.
  • Professional Development: Gain practical skills in digital marketing, social media, content marketing, and more.

What We’re Looking For:

  • Academic Excellence: Currently enrolled in an accredited college or university, graduating in December 2026 or May 2027, with a minimum 3.5 GPA.
  • Strong Work Ethic: Ability to work full-time (40 hours/week) during the internship period (June 8 - August 14, 2026).
  • Excellent Communication Skills: Strong verbal and written communication skills.
  • Entrepreneurial Spirit: A passion for problem-solving and a desire to drive results.
  • Legal Authorization: Ability to provide proof of legal right to work in the United States.
  • Location Requirement: Ability to commute to our North Bethesda, MD or Waltham, MA office to work onsite for at least 3 days a week.
  • Provide Unofficial Transcript 

The estimated base pay rate for new hires into this role is $27.00 per hour depending on factors such as job-related skills, relevant experience, and location. This is a temporary position.


#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Top Skills

Qualitative Research
Quantitative Research
Surveys
Usability Testing
User Interviews
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The Company
Bethesda, MD
381 Employees
Year Founded: 2013

What We Do

Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world. With its proprietary technology, Xometry creates a marketplace that enables designers and engineers to rapidly source high-quality on-demand manufactured parts and assemblies. Xometry's innovative platform also empowers sellers of manufacturing services across the nation to grow their businesses. Xometry’s buyers range from self-funded startups to Fortune 100 companies.

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