UX Program Manager, UX&Design, Woven City Management

About Woven by Toyota

Woven by Toyota, a part of the Toyota Group, is challenging the current state of mobility through human-centric innovation and empowering mobility transformation. Through our AD/ADAS technology, our automotive software development platform Arene OS, our mobility test course Toyota Woven City, and Toyota’s growth fund, Woven Capital, we are pioneering the movement of people, goods, information, and energy, weaving a future of enhanced safety, connectivity and well-being for all.

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TEAM

Toyota is redefining what it means to move. We're challenging the current state of mobility by enhancing the movement of people, goods, information and energy. Centered around three core concepts - A Living Laboratory™, Human-Centered, and Ever Evolving City™ - Woven City serves as a test course for mobility to fulfill our purpose of well-being for all.

We do this by bringing together a diverse community of people with a shared passion for the future of mobility to co-create, develop and refine innovative products and services. This cross-section of social infrastructure, mobility, and people provides a unique opportunity for inventors, residents and visitors to interact seamlessly with new technologies throughout daily life in an environment that emulates a real city.

For more information about Woven City, please visit: https://www.woven-city.global/

Our mission is to help design a city as a test course for mobility that enables technology to unlock human potential to thrive. We take this mission seriously and we take our team dynamics equally seriously. The Woven City UX & Design team consists of three UX disciplines: UX design, UX research, and UX technology. We use the latest technologies such as Digital Twin to turn ideas into reality and uncover meaningful and unexpected connections between people, technology, and the environment. 

The work we do here is unlike any other. Our initiatives are complex and we work with unknowns. If you’re a detail oriented, but strategic designer who thrives in an environment where you need to be scrappy, this team might be right for you. Are you ready to evangelize a human-centered approach in pursuit of well-being for all? If the answer is yes, we’d love to hear from you.

WHO ARE WE LOOKING FOR

As a UX Program Manager - UX & Design Team, you will work with multi different digital product R&D teams in WCM, design firms and design contractors, to deliver holistic experience design, to make sure that experiences at Woven City will become truly represents our core values, visions, and most importantly ideal work and living experience for future residents, researchers / workers, collaborators, and visitors.

We are looking for someone who is well versed with relevant project and program management work experience in the production phase of digital and physical products and has a proven track record of building products to launch. These digital products need to be closely connected to the physical experience and the city environment, not just the digital product on its own.

You will report to the lead of function and the work style is hybrid (office and remote).

RESPONSIBILITIES

• Work with Product and UX leadership to create roadmaps that are aligned with the company mission and values
• Partner with discipline leads such as UX Design, UX Research to deliver values by planning and prioritizing deliverables, assigning or sourcing resources when required, tracking progress, mitigating project risks, and identifying dependencies within and across teams
• Champion inclusive and cohesive experiences for Woven City by establishing processes and frameworks
• Weave Woven City Experience disciplines into the processes established by the Woven City management and engineering teams while giving suggestions to improve them
• Collaborate with Woven City Management and Engineering team to help define priorities and remove roadblocks
• Schedule necessary stakeholder meetings with clear agenda and facilitate meetings to help the team make decisions or define the next steps
• Create detailed plans where needed to ensure the execution

MINIMUM QUALIFICATIONS

• Bachelor’s degree in design, HCI, Information Design or other related business areas, or equivalent experience
• 7+ years experience as a Design Producer, UX Project Manager, Product Manager, or similar role within a UX team at enterprise companies
• Proven ability to work with broad and loosely defined requirements
• Knowledge and practical experience with how the UX workflow is integrated from beginning to end of the product development cycle
• Efficient at using tools such as Jira, Confluence, or other common project management tools
• Bilingual in Japanese and English, both written and spoken at a business level

NICE TO HAVES

• 5+ years of experience working on large-scale products and services connecting physical and digital worlds
• Experience working in both in-house design/product team and design consulting firms (not advertising or marketing)
• Experience in urban planning in architectural field
• Design experience

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Important Points

・All interviews will be arranged via Google Meet, unless otherwise stated.

・The same job descriptions are available in both English and Japanese; therefore, we kindly ask that you apply to only one version.

・We kindly request that you submit your resume in English, if possible. However, Japanese resumes are also acceptable. Please note that, depending on the English proficiency requirements of the role, we may request an English version of your resume later in the process.

WHAT WE OFFER

・Competitive Salary - Based on experience

・Work Hours - Flexible working time

・Paid Holiday - 20 days per year (prorated)

・Sick Leave - 6 days per year (prorated)

・Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company

・Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance

・Housing Allowance

・Retirement Benefits

・Rental Cars Support

・In-house Training Program (software study/language study)

Our Commitment

・We are an equal opportunity employer and value diversity.

・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.