Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!
At Fortra, we’re breaking the attack chain. Ready to join us?
The Product Designer plays a pivotal role in aligning user experience with business goals through both strategy and execution for the MFT experience. This position goes beyond creating data-driven UI/UX design, it involves developing a cohesive UX strategy that drives business success. You'll craft strategic documents and roadmaps to build lasting UX excellence while working closely with cross-functional teams to blend user and business needs into an exceptional product. In this role, you'll make key decisions about design and features, balancing user needs with business objectives, and guide the entire design process from concept through development and launch.
WHAT YOU'LL DO
- Strategic Leadership and Execution:
- Transform ambitious business goals into elegant, user-centered design solutions.
- Envision and develop the UX architecture for our end-user platform, ensuring a cohesive and user-friendly experience.
- Drive cross-functional alignment through clear frameworks and decisive leadership, ensuring seamless integration of design and
- business strategies.
- Oversee the design execution to deliver intuitive, high-quality product experiences across multiple products.
- Design Systems and Principles:
- Establish scalable design principles and patterns to support consistent and customizable experiences across multiple products.
- Evolve our design system to ensure it meets the needs of diverse user experiences.
- Mentorship and Development:
- Mentor and coach other designers, fostering skill development and driving design excellence across teams.
- Lead the team in using user-centered processes like Design Thinking to address user pain points, define problems, and develop
- User-Centric Focus and Continuous Improvement:
- Plan, define, and conduct design research to understand user needs and pain points, collaborating with UX Researchers to
- conduct user tests and measure UX product scores.
- Collaborate with product managers and engineering teams to create information architecture, user flows, journey maps, mockups,
- and interactive prototypes.
- Facilitate design reviews and workshops, ensuring cohesive and intuitive product experiences.
- Help prioritize the backlog by suggesting UX improvements in collaboration with product teams.
QUALIFICATIONS
- 10+ years of proven experience in delivering enterprise solutions through UX design and UI interfaces, supported by a strong portfolio
- showcasing systems thinking and high-craft execution.
- Proven experience in scaling design practices across teams and projects.
- Deep expertise in both information architecture and visual design, enabling the delivery of cohesive and user-friendly experiences.
- Proven leadership around the implementation of user experience processes and best practices, with a track record of successful
- stakeholder management and team alignment.
- Ability to establish frameworks that empower team autonomy while maintaining cohesive design standards.
- Demonstrated ability to mentor and elevate the craft of designers, fostering skill development and driving design excellence.
- Proven analytical skills to translate complex concepts into accessible, actionable insights.
- Expert-level proficiency in design software, including Figma.
- Experience with user experience testing tools like Lyssna, SurveyMonkey, or UsabilityHub
3525
At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.
As a full-time, exempt employee at Fortra, you’ll enjoy a comprehensive benefits package that includes:
- Health, dental, and vision coverage as of hire
- Immediate enrollment in 401(k), HSA, and FSA plans
- Flexible PTO policy
- Tuition and personal enrichment reimbursement
- Option to enroll in ID Theft Protection Program
Check out some of the of the other benefits we offer that are focused on your holistic well-being and our Diversity, Equity, and Inclusion program.
Visit our website to learn more about why employees choose to work for Fortra. Remember to connect with us on LinkedIn.
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.
Top Skills
What We Do
HelpSystems has long been known for helping organizations become more secure and autonomous. However, over the years, our customers have shared with us that it has gotten harder and harder to protect their data. As technology plays an increasingly important role in the way organizations operate, cyberthreats are evolving to become more powerful than ever before. If there's one thing we've learned from being in an industry where the only constant is change, it's that being adaptable is the best way to grow in the right direction. So we've listened to our customers' concerns, problem-solved, and delivered with impressive results. Consequently, we're a different company today — one that is tackling cybersecurity head-on.
That's why HelpSystems is now Fortra, your cybersecurity ally. We're bringing the same people-first support and best-in-class portfolio that you've come to expect from HelpSystems, only now we're unified through the mission of providing solutions to organizations' seemingly unsolvable cybersecurity problems. We offer leading solutions like data security, infrastructure protection, managed services, and threat research and intelligence. Throughout every step of our customers' journeys, our experts are determined to help increase security maturity while decreasing the operational burden that comes with it. Because our team puts the same level of care into protecting our customers' peace of mind as their precious data.
We're driven by the belief that nothing is unsolvable.
We're tenacious in our pursuit of a better future for cybersecurity.
We are Fortra.
Why Work With Us
At Fortra, we’re all about people. Employees choose to work for Fortra and experience years of career enjoyment for a number of reasons, including their respect for one another and their ability to positively impact the business trajectory and its future.









