UX/ Product Design Manager

Design Manager,
Chennai, India.

Job Description:

The Design Manager plays a crucial role in shaping Vendasta’s user experience strategy within an agile SaaS environment. You will lead a team of UX and product designers, driving the creation of intuitive, user-centered solutions that enhance our platform’s usability and business impact. This role demands a balance of strategic thinking, hands-on execution, and cross-functional collaboration to ensure design excellence aligns with Vendasta’s mission.

The Impact You’ll Have on Leadership & Mentorship:

• Guide and mentor a team of product designers, fostering a high-performance culture centered around growth, innovation, and best-in-class UX.
• Develop structured career progression plans tailored to individual strengths and aspirations.
• Champion a culture of continuous learning by implementing design critiques, feedback loops, and knowledge-sharing initiatives.

Design Operations & UX Strategy:

• Scale and refine design systems to ensure consistency, accessibility, and efficiency across all digital products.
• Establish best practices in DesignOps, optimizing workflows, design tools, and cross-functional collaboration.
• Ensure seamless integration of UX research and usability testing into the product development lifecycle.
• Advocate for data-driven design decisions, leveraging user analytics, A/B testing, and feedback loops to inform design strategy.

Cross-Functional Collaboration:

• Partner closely with Product Management, Engineering, and Marketing to align design goals with business objectives in an agile, iterative development environment.
• Conduct design-thinking workshops, usability studies, and stakeholder interviews to drive alignment and clarity.
• Work within agile and lean UX frameworks, ensuring rapid prototyping, user testing, and iterative improvements.
• Act as a bridge between business goals and user needs, influencing roadmaps and prioritization through a UX lens.

Recruitment & Talent Development:

• Lead hiring, onboarding, and continuous development of design talent to build a world-class UX team.
• Implement strategies to assess employee engagement, workplace satisfaction, and career growth opportunities.

The Value You’ll Bring:

• 7+ years of experience in SaaS product design, including 2+ years in a leadership role within an agile environment.
• Expert-level proficiency in UX/UI design tools (Figma, Adobe Creative Suite) and a deep understanding of modern design methodologies.
• Hands-on experience in building and scaling design systems for large-scale digital products.
• Strong knowledge of agile design processes, lean UX, and iterative development cycles.
• Proven ability to collaborate across disciplines—engineering, product, and marketing—to drive UX strategy.
• Passion for data-informed design decisions, usability testing, and user research methodologies.
• Exceptional communication skills with the ability to articulate design rationale to both technical and non-technical stakeholders.

About Us:

Vendasta is a leading SaaS company powering a global portfolio of brands—including MatchCraft, Yesware, and Broadly—to help small businesses scale and thrive. Our platform provides end-to-end solutions for digital marketing, sales enablement, and business automation. With offices in Saskatoon, Boston, Boca Raton, and Chennai, we foster an innovative, agile, and collaborative culture.

Perks & Benefits:

• Competitive benefits – Health insurance, paid time off, and Provident Fund.
• Training & Career Development – Access to leadership workshops, mentorship programs, and professional growth opportunities.
• Flexible work environment – Agile, remote-friendly culture with a strong emphasis on work-life balance.
• Free snacks, hot beverages, and catered lunches on Fridays.
• Stock options & Night Shift Premiums for eligible employees.