As UX Design Ops, you will:
- Team’s efficiency and satisfaction⇒ Contribute to providing the best environnement of work (production, analysis, communication, trainings, team building)!
- Process Optimisation ⇒ Streamline processes to build the most efficient Design cycle (we currently want to perfectly merge Product and Design cycles)
- Cross-functional Collaboration ⇒ Ensure different UX expertises (Product design, Content design, Design system and UX Research) work together smoothly and effectively. You will be the link between Product Management/Tech/Revenue and UX
- User Experience Advocacy ⇒ Define and disseminate the value of Brevo user experience throughout the tribes and external departments.
What will contribute to your success:
- 3-5 years of experience working as a UX/design OPS or Product OPS
- A strong knowledge of UX expertises and design processes
- Expertise in setting up workflows via Make or Zapier
- A strong knowledge of our Design tools stack (Figma, Dovetail or similar, Maze, Fullstory or similar)
- Data driven : experience with product analytics software is a plus
- A strong communicator: you effectively interact with others to build relationships, influence, and facilitate the sharing of ideas and information. You use tact and diplomacy to navigate difficult situations
- An eager learner: you seek opportunities to learn from colleagues, from failures, and from experience
- Result-oriented: you believe progress is incremental and measurable
What we offer:
- Meal vouchers - Swile (12,5 € per day)
- Excellent private health care, of which 70% is covered by the company
- RTT
- 50% Reimbursement of Navigo or bicycle mileage reimbursement
- Inter-office trips
- Work's council benefits (Leeto)
- Social, green and LGBTQIA+ committees to take care of environmental and social matters
- Several services related to prevention, health and personal and professional well-being on Welii platform
- Very competitive referral program
- Second parent leave: 1 month of fully paid leave
- Kids leave: additional time off if your children are sick and need you
- English classes, and over 155000 courses available on Udemy
- Budget to support your workspace at home
- Relocation package for international talents
- A brand new office in a central location with free fruits, drinks & lots of fun activities
- Sustainable Mobility Package if you choose to commute to work on a mechanical or electric bike
- ...and more!
Meet us !
- A first video interview with our HR Team (30 minutes)
- An interview with our Product Ops Manager and our UX Director
- A final interview with 2 designers
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What We Do
At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers. From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection. As a certified B Corp, we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance. Today, more than 500,000 businesses across 180 countries—from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches. We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn, backed by strong growth and global expansion - and we’re just getting started!
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