UX Lead

User Experience Lead
 

Are you looking for a place where you can bring your creativity for translating the digital product vision into cohesive, engaging design across the Neighborly digital product portfolio?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
 

Bring your experience and be empowered to innovate.

As a User Experience Lead on the Technology team, a typical day for you will include:

• Lead and define UX requirements, storyboard, build interaction flows, wireframes, design visual comps, interactive prototypes. Take into account every aspect of the user's journey and UX, with business and marketing goals in mind.
• Present UX design solutions to Product, and Engineering project teams, business stakeholders and leadership as needed.
• Collaborate with cross functional teams to execute the roadmap and produce measurable results that support business objectives. Ensure the success of the strategy and the ability to champion the best possible user experience.

Bring your skills and be inspired to achieve success.

(Required qualifications)

• Experience:
  • 3-5 years of successfully leading multi-disciplinary UX teams.
  • 5+ years of user experience design for web, mobile, virtual assistant applications.
  • 5+ years wireframing/prototyping experience with tools such as Sketch, InVision, Adobe Creative Suite.
• Skills:
  • Demonstrate a portfolio of work with a consistent track record for solving difficult UX design problems.
  • Advanced knowledge of user-centered design principles, visual design, user behavior, interactions.
  • Knowledge of digital customer behavior/design thinking, behavioral triggers and data signals.
• Education:
  • Bachelor's Degree (Master’s preferred) in HCI, Graphic Design, or a related field.
• Schedule / in-office requirements:
  • Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.
  • Our office locations are at:
    • 500 E John Carpenter Fwy, Irving, Tx
    • 1010 N University Parks Drive, Waco, Tx

Bring your goals and be enabled to reach them.

• Competitive Pay: Commensurate with experience
• Schedule: Full time M-F
• Benefits: Check out our benefits offerings Neighborly | Benefits Guide
• Financial Benefits: Equity and annual bonus opportunities

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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