Overview
Right along with Cornerstone’s distinctive brand, we are constantly improving all digital touchpoints with a focus on the digital shopping experience at ballarddesigns.com, frontgate.com, garnethill.com and grandinroad.com. Are you ready to excel in the fast-changing retail environment? Are you a customer service enthusiast who’s curious about the guest and can see the shopping journey through their eyes? Then you’ll have success on the Ecommerce Team, whose goal is to offer guests a seamless online shopping experience. Here, you’ll collaborate to create and implement the digital strategies that enrich the online experience through the right mix of personalization, simplicity, and intuitiveness. Your ideas will support all Cornerstone brands in driving the digital shopping experience with a convenient, reliable, and instantly gratifying purchase process. The goal as a member of the team is to continuously evolve the customer’s experience, making us their top consideration for relevant purchases.
As a UX Designer, you will be responsible for the design & production of UI, digital assets, and experiences across channels to deliver a superior overall user experience for our guests online. You will support all digital channels with visual design intended to connect business goals and user needs. You will work across teams at the direction of channel owners, aligning with project stakeholders to produce digital products and components that are consistent and effective in conversion and communication. You will aide in developing and communicating best practices and process improvements as part of a design team. Core responsibilities of this job are described within this job description.
Within the Digital Design Team, your day-to-day work will fall into one of the below tracks: Site Design, Email Design, and Digital Marketing/Ads.
Responsibilities
• Design UI, landing page experiences, graphics, and other digital collateral to be used by all digital teams—Web, Email, social. Etc
• Work closely with UX Manager, Art Director, and stakeholders on site/email design.
• Understand 3rd party vendors to utilize their technology for site and email enhancement (Monetate, Certona, Bazaarvoice, Movable Ink, etc).
• Utilize site and email analytics when determining a UX / design strategy.
• Partner closely with marketing team members on digital needs and design improvement opportunities.
• Communicate and coordinate effectively as needed with the production, design, and client services teams to maintain quality standards for online content.
• Continually iterate the design systems with a broad focus across channels to maintain a cohesive user experience.
• Contribute to the creative campaign planning process by recommending and guiding creative layout for optimal UX that will drive strong ROI.
• Partner with web developer on new design layouts.
• Lead Design with a mobile first, user-centered thought process.
• Proactively review site and emails for strong UX opportunities and present solutions that are aligned with company strategy and are on-brand.
• Maintain site appearance by developing and enforcing content and display standards.
• Keep current on latest trends and technologies in site, email design and UX.
• Creating and iterating style guides and design systems that support consistency across new executions.
• Be well versed in Figma, Photoshop, Sketch and XHTML/CSS with a broad understanding of current web and browser-related issues.
• Regularly practice competitive analysis and user research to stay informed.
• Ensuring current Usability and Accesibility standards are met in all digital designs
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Skills Required
- Proficient in Figma
- Proficient in Photoshop
- Proficient in Sketch
- Proficient in XHTML/CSS
- Experience with personalization and email vendors (Monetate, Certona, Bazaarvoice, Movable Ink)
- Use site and email analytics to inform UX and design strategy
- Create and iterate style guides and design systems
- Knowledge of usability and accessibility standards
- Mobile-first, user-centered design approach
- Collaborate with developers, production, design, and stakeholders
- Experience in email design and digital marketing/ad creative
- Stay current on site, email design, and UX trends
QVC Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.
-
Healthcare Strength — Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
-
Flexible Benefits — Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
-
Retirement Support — Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.
QVC Group Insights
What We Do
Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
.png)
