This is a remote role
ABOUT AAPC
AAPC (www.aapc.com) is the world's largest and fastest-growing healthcare training, certification, and solutions association, serving more than 300,000 members across medical coding and revenue cycle management. Our digital products are the primary way members learn, grow, and advance their careers — and we're investing heavily in making those experiences world-class.
POSITION SUMMARY
We're looking for a curious, versatile UX Designer to help shape the future of our digital products — from early-stage concepts to polished, tested experiences.
This is a generalist role with real range. Some weeks you’ll be deep in strategy, shaping a brand-new product from nothing but a fuzzy idea. Other weeks you’ll be iterating on a checkout flow or analyzing A/B test results. You’ll partner directly with product, marketing, and engineering, and report to a senior UX/CX leader who values craft, autonomy, and a point of view. This is not primarily a UI or visual design role — but you have a strong eye for good design, understand brand consistency, and can tell the difference between something that merely works and something that feels right. If you get energized by ambiguous problems and love seeing your work ship, you’ll thrive here.
KEY RESPONSIBILITIES
• Translate ambiguous problems and early-stage concepts into user flows, wireframes, prototypes, and testable hypotheses
• Own UX across full product development cycles — from discovery and strategy through launch and iteration
• Design and execute A/B tests and usability studies to improve conversion, engagement, and member satisfaction
• Partner with marketing and product to align experience design with member needs and business goals
• Collaborate closely with engineering to ship high-quality UI with attention to detail
• Contribute to and help evolve our design system and component library in Figma
• Bring a perspective on what good looks like — and the craft to execute it
REQUIRED QUALIFICATIONS
• 4+ years of professional UX design experience (agency or in-house)
• A portfolio demonstrating strategic thinking, end-to-end process, and strong visual execution
• Expert-level Figma skills
• Hands-on experience with A/B testing and data-informed design iteration
• Strong written and verbal communication skills — you can present your thinking to stakeholders who aren't designers
• Demonstrated intellectual curiosity: you ask questions others don't, and you pursue answers independently
NICE TO HAVE
• Experience with VWO or similar A/B testing platforms
• Familiarity with Jira and agile product development workflows
• Comfort working with code or AI-assisted prototyping tools (vibe coding, Cursor, Windsurf, Claude Code, etc.)
• Agency background or experience across multiple industries or verticals
• Exposure to healthcare, professional associations, or membership organizations
WHAT WE OFFER
• Comprehensive benefits package including medical, dental, and vision insurance
• Health Savings Account (HSA)
• Generous PTO and paid holidays
• 401(k) retirement plan
• Fully remote work environment
AAPC VALUES
• DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Takes initiative without always being directed. Demonstrates confidence in decision-making.
• HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity. Recognizes others' contributions gratefully.
• TRANSPARENT | Integrity-centered, honest, and trustworthy in all aspects of work. Holds self strictly accountable.
• SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy. Prioritizes well-being and growth of team members.
• INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, and finds ways to accomplish the impossible.
EQUAL OPPORTUNITY EMPLOYER
AAPC is an Equal Opportunity Employer. This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual's professional growth.
We do not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.
What We Do
AAPC was founded in 1988 to provide education and professional certification to physician-based medical coders and to elevate the standards of medical coding by providing student training, certification, ongoing education, networking, and job opportunities. Since then, AAPC has expanded beyond coding to include training and credentials in documentation and coding audits, regulatory compliance, and physician practice management. AAPC's membership includes over 200,000 healthcare professionals worldwide, of which more than 100,000 are certified. AAPC has the largest network of billing, coding, auditing, and practice management professionals. We provide a suite of software and services that support healthcare organizations with training, accreditation, and the tools necessary to ensure revenue optimization. Learn more at this link: https://www.aapc.com/business/auditing-and-coding-services.aspx AAPC certifications encompass the entire business side of provider care, with physician coding (CPC®), hospital outpatient facility (COC®), hospital inpatient facility (CIC®), risk adjustment coding (CRC®), payer perspective coding (CPC-P®), practice management (CPPM™), and more. All certifications demonstrate a hands-on, working knowledge to support cleaner claim submissions, faster reimbursement, fewer denials, and better run practices. Specialty coding credentials are currently offered in 20 different fields of expertise. AAPC offers continuing education for all credentials through local chapters, workshops, webinars, a monthly newsmagazine (Healthcare Business Monthly), other publications, and conferences.
