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The Role
The UX Designer will create user-centered designs for an AI-driven product, collaborating with product and engineering teams to enhance user experience. Responsibilities include designing intuitive interfaces, conducting user research, and iterating on designs based on feedback.
Summary Generated by Built In
Description
HOAi is a fast-growing startup revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards.
HOAi is the leading AI solution for the community association management industry, enabling organizations to deploy AI Agents that function like experienced managers. These AI Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning—working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members.
HOAi was acquired by Vantaca in the fall of 2024. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates.
Here's the reality of our trajectory:
- Growing 100% year-over-year
- Our AI product (HOAi) went from $0 to millions in months
- Backed by Cove Hill Partners and JMI Private Equity
- 6M+ doors on our platform, displacing legacy systems
Overview
We’re looking for a highly skilled UX Designer to join our empowered, cross-functional product team and help shape the future of our industry through AI-driven transformation. In this role, you’ll design intuitive, user-centered product experiences that delight customers and solve complex problems with simple, elegant solutions. You’ll play a critical part in defining the end-to-end product experience, from early discovery through polished, production-ready interfaces.
This role is ideal for a designer who is excited about the possibilities of AI, thrives in fast-paced SaaS environments, and brings a strong balance of visual design, UX strategy, and hands-on execution.
Please note that this is a hybrid role, and you must be located within a commutable distance to our office in Redwood City, CA. We work in the office a minimum 3 days per week.
Outcomes You'll Produce
- Establish clear UX ownership and consistent design patterns across all HOAi features
- Partner deeply with Product and Engineering to embed design earlier in discovery and delivery
- Reduce design and usability friction in existing HOAi workflows
- Design and ship new HOAi capabilities that scale with increasing product complexity
- Enable the broader Vantaca design team to remain focused on core platform priorities
How We'll Measure Your Success
- Improved delivery velocity for HOAi initiatives with fewer design-related blockers
- Reduced rework and iteration cycles driven by clearer upfront design
- Increased adoption and engagement of HOAi features
- Positive qualitative feedback from Product, Engineering, and customers
What You'll Do
- Design intuitive product experiences grounded in user-driven discovery, research, and validation.
- Solve complex problems by delivering simple, elegant, and scalable design solutions.
- Create visually compelling, high-quality end-state designs that raise the bar for product excellence.
- Collaborate closely with Product Managers, Engineers, and QA in an Empowered Team environment to define, build, and ship impactful features.
- Produce all design assets, including wireframes, user flows, medium- and high-fidelity mockups, clickable prototypes, and refined UI deliverables.
- Iterate quickly, incorporating insights from users, stakeholders, and cross-functional partners to refine and improve product experiences.
- Explore and leverage emerging AI-driven design processes and technologies, pushing the boundaries of what’s possible and bringing innovative approaches to product development.
What You'll Bring
- High proficiency in Figma, including component libraries, design systems, collaborative workflows, auto-layout, and interactive prototypes.
- Experience with user-centered design methodologies, such as UX research, customer discovery interviews, functional prototyping, and usability testing.
- Foundational understanding of front-end technologies (HTML, CSS, JavaScript, React, and Tailwind) and the ability to collaborate effectively with engineers.
- Comfort moving beyond traditional visual design workflows by using AI-assisted design processes and working directly in the codebase to accelerate design-to-engineering handoff and improve build fidelity.
- 5+ years of experience designing digital products in fast-paced, high-growth SaaS environments.
- Exceptional communication skills, empathy for users, and a passion for building products that deliver real impact.
- A growth mindset and curiosity about emerging technologies, especially in the field of AI, and how they can enhance both product outcomes and the design process.
Why You'll Love Working Here
- A truly empowered product model where designers have influence and ownership
- Opportunities to innovate using cutting-edge AI tools and methodologies
- Collaborative, mission-driven culture focused on solving real customer problems
- A chance to shape the future of an industry and a rapidly growing SaaS platform
What We Value
- Extreme ownership: Takes full responsibility for outcomes, not just inputs
- Customer-focused: Understands how infrastructure decisions impact end-user experience
- Data-driven: Makes decisions based on metrics and evidence
- Continuous learner: Stays current with evolving technologies and best practices
- Quality-focused: Builds systems that are reliable, maintainable, and elegant
- Velocity-minded: Balances speed with quality; ships incrementally and iterates
- Bar raiser: Sets and maintains high standards; elevates team performance and output quality
- Strong delegator: Empowers others effectively; distributes work based on strengths and growth opportunities
Why You Should Join Our Team
- Our eNPS is +68! (Google it, that is great)
- Benefits: Medical, Dental, and Vision kick in day one
- Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
- 401K with Company Match
- Remote Flexible - come to the office when needed
- Great parental leave benefits
- Named on Inc 5000 list of America’s Fastest Growing Private Companies
- Named on Inc 5000 Vet 100 Private Companies list multiple years in a row
- Winner of Coastal Entrepreneur Award, Technology Category
- Active employee-led Culture Committee
- Ongoing industry and professional development trainings available to all employees
- Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community
- We’re playing offense to win!
- Our product market fit and our world-class employees make us the leader in our space
- We’re building something cool and people like it here
We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.
If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.
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The Company
What We Do
Vantaca is the leading community management software that empowers owners, operators, community management teams, and association boards to elevate business performance. More than just accounting and management software, Vantaca is a next-gen business operating system that drives revenue, boosts efficiency, enhances flexibility, and strengthens control. Built on a modern, cloud-based architecture, its single-platform design adapts seamlessly to 100% of business processes, delivers proactive insights through advanced reporting, and integrates with your preferred software and banking partners. Exclusively focused on community management, Vantaca is the trusted technology leader, serving as a proven partner for innovation and operational excellence in the community association management industry. Call to schedule a demo at 1-855-582-6822 or visit www.vantaca.com for more information.
