Loyalty Juggernaut (LJI) is a leading B2B SaaS company redefining how enterprises drive customer engagement and loyalty. Our flagship platform, GRAVTY®, enables global brands to transform loyalty programs into measurable, revenue-generating growth engines.
Built as an AI-first, next-generation solution, GRAVTY® empowers organizations to deliver highly personalized, real-time experiences at scale—helping them increase customer lifetime value and deepen brand relationships.
Headquartered in Palo Alto, California, LJI partners with leading enterprises across 16 major industries including airlines, retail, hospitality, financial services and telecommunications powering some of the most innovative loyalty ecosystems worldwide.
Our Global Impact:
- 400+ Million members connected through our platform.
- 100+ Global Brands trust us to drive loyalty and brand devotion.
- 3-Time Winner of “Best Technology Innovation in Loyalty”.
- Global recognitions for Excellence in Loyalty Management under numerous categories.
- Recognised as a ‘Strong performer’ in The Forrester Wave™ Loyalty Platforms, Q4 2025.
Explore more about us at www.lji.io.
LJI is hiring a Passionate and extremely talented UX Designer / Senior UX Designer to join our team in Hyderabad, India. We are looking for a UX Designer to design intuitive, scalable, and user-centric experiences for our SaaS product. The role involves understanding user needs, translating complex workflows into simple and effective solutions, and collaborating closely with Product, Engineering, and Business teams to deliver seamless digital experiences.
The ideal candidate will balance user empathy, data-driven insights, and business objectives to create engaging product experiences that improve adoption, usability, and customer satisfaction across web and platform interfaces.
What you WILL DO?
- Ideate, create, and test high-quality UI/UX designs, taking ownership of the complete process from ideation, conceptualization, functionality mapping, wireframing, and visual design, all the way prototyping and feedback assessment.
- Collaborate with leadership, project and customer management, development, QA and marketing teams to ensure creation and delivery of tailored experiences to our clients.
- Provide guidance and expert level of QA during development to ensure designs are properly implemented.
- Provide advice and guide other teams on proper UI/UX design rules and standards, evangelizing the principles of user-centric design.
- Adhere to, and lead by example, in setting and maintaining standards of typography and pixel-perfect design.
- Follow established design rules and principles, suggest improvements, provide arguments for your ideas and share constructive criticism with other stakeholders.
- Maintain and improve the product design library.
You would make a GREAT FIT if you have
- 3–6 years of experience designing digital products across web and mobile platforms.
- Strong understanding of UX fundamentals, B2B and B2C user journeys, complex workflows, and business-driven design decisions.
- A well-curated portfolio demonstrating end-to-end product design, including user flows, wireframes, high-fidelity UI, and interactive prototypes.
- Advanced proficiency in Figma (mandatory), with solid experience designing and maintaining scalable design systems, including reusable components, typography, color tokens, spacing, and grid systems. Working knowledge of Sketch, Adobe Creative Suite is a plus.
- Strong grasp of platform-specific design principles across web, iOS, and Android.
- Comfortable collaborating with product and engineering teams while also owning design tasks independently.
- High attention to detail with a strong focus on craft and pixel-perfect execution.
- Clear communicator with strong written and verbal English skills.
- Proactive, accountable, and able to manage multiple priorities in a fast-paced product environment.
Why should you CONSIDER Us ?
- Collaborative and empowered work culture with immense learning avenues
- Growth opportunities with a fast-growing company with a global presence and recognition
- You will directly work with LJI's Director of Design & User Experience, Aleks. https://www.linkedin.com/in/aleksandar-pavicevic-2b51bb85/
Skills Required
- 3-6 years of experience designing digital products across web and mobile platforms
- Strong understanding of UX fundamentals, user journeys, and design decisions
- A well-curated portfolio demonstrating end-to-end product design
- Advanced proficiency in Figma
- Working knowledge of Sketch and Adobe Creative Suite
- Strong grasp of platform-specific design principles
- Clear communicator with strong English skills
What We Do
Headquartered in Silicon Valley, Loyalty Juggernaut, Inc. (LJI) is the next-gen loyalty and customer engagement solutions enterprise, helping brands reimagine their customer loyalty initiatives in #theageofdigitalcustomer. GRAVTY®, LJI’s digital transformation platform is specifically designed for the ecosystem-centric loyalty programs. Built ground-up on break-through technologies including serverless computing, microservices architecture, AI/ML, and big data, GRAVTY® addresses the fundamental limitations of the traditional loyalty platforms and enables brands to deliver on the digital customer expectations comprehensively. GRAVTY® client base includes leading global brands, running industry-defining and award-winning, ecosystem-centric loyalty programs in airline, hospitality, retail, food & beverages, financial services, telco and multi-brand, diversified business groups.
