At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are looking for an enthusiastic UX Designer with enterprise-level experience. Our UX designers are responsible for facilitating conversations, gathering requirements and especially using their skills to create innovative and highly efficient designs for our products. They leverage their visualization skills in design, prototyping, sketching and storytelling to convey compelling product experiences. The UX Designer may work across our Suite as part of our Persona-based design team, or on individual applications deep diving into the solutions needed across industries.
As part of the larger Design and User Experience Team, UX Designers leverage and contribute to the shared design system and user research insights. They ensure our products convey cohesive experiences while delivering specific customer value-adds for a particular customer segment or user persona.
Responsibilities
- Design enterprise-level solutions with complex and nuanced interactions for web and mobile.
- Partner with the Product Managers, Technical Product Managers, Engineers, and Researchers to define problems & goals, clarify personas, map user flows, prototype interactions, and product design
- Give and solicit feedback from cross-disciplinary partners
- Lead design efforts in a fast-paced agile environment
- Perform market and user research, including contextual inquiry, product feedback, data analysis, or competitive research
Required Knowledge, Skills and Experience:
- 5+ years of experience with Enterprise-level product design (SaaS experience a plus)
- Excellent English oral and written communication skills
- Detail-oriented with a demonstrated ability to deliver in scope and on time
- Passion for creating efficient, scalable, highly usable web experiences
- Work well in teams, respecting and welcoming ideas from colleagues
- Prototyping skills
- Comfortable performing user research and interacting with end-users, even if your experience is not extensive
- Strong design skills with a clean, simple aesthetic
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the Cochabamba office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
This role is based in Bolivia. Travel to the Cochabamba office two days per week is required.
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
