The Role
We’re looking for an experienced UX Designer Contractor to join Capco in Toronto, working four days per week in the office. This is a hands-on design role for someone who can quickly understand an existing digital experience, identify what needs to change, and take ownership of redesigning websites and user journeys from the ground up.
You’ll work across domains, turning user and business needs into clear requirements, journeys, flows and high-quality designs. You’ll be comfortable joining an established environment, getting up to speed quickly and working closely with stakeholders and delivery teams to move from requirements through to implementation-ready designs.
What You’ll Do
- Own UX design activities for website and digital experience initiatives, from discovery and requirements through to implementation-ready designs.
- Assess existing websites and user experiences, identify usability and journey challenges, and redesign experiences from the ground up where required.
- Create end-to-end user journeys, flows, wireframes, prototypes and detailed UX designs that simplify complex experiences.
- Gather and translate user, stakeholder and business needs into clear requirements and practical design solutions.
- Work closely with business, product and engineering stakeholders across different domains to support efficient delivery and successful implementation.
What We’re Looking For
- Strong professional UX design experience, supported by a portfolio demonstrating website design, major redesigns and end-to-end digital experiences.
- Proven ability to take ownership of an existing website or digital experience and redesign it from discovery and requirements through to detailed design.
- Strong experience creating user journeys, flows, wireframes and prototypes and translating complex requirements into intuitive experiences.
- Excellent understanding of user-centred design, usability and accessibility principles, with the ability to explain and support design decisions.
- Ability to operate effectively in a fast-moving contract environment, build relationships quickly and collaborate with business, product and engineering stakeholders.
Bonus Points For
- Experience delivering UX design within financial services, consulting or other complex enterprise environments.
- Experience working across multiple industries, products or business domains.
- Experience contributing to user research and usability testing and incorporating findings into design decisions.
- Familiarity with established design systems and component-based approaches to digital design.
- Experience partnering closely with engineering teams during design handover, implementation and design quality reviews.
Why Join Capco
- Deliver high-impact technology solutions for Tier 1 financial institutions.
- Work in a collaborative, flat, and entrepreneurial consulting culture.
- Access continuous learning, training, and industry certifications.
- Be part of a team shaping the future of digital financial services.
- Help shape the future of digital transformation across FS & Energy.
Inclusion at Capco
We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.
Use of Artificial Intelligence in Talent Acquisition
At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.
AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.
Why This Role Is Open
We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.
Skills Required
- Strong professional UX design experience
- Portfolio demonstrating website design, major redesigns, and end-to-end digital experiences
- Experience owning website or digital experience redesigns from discovery and requirements through detailed design
- Experience creating user journeys, flows, wireframes, and prototypes
- Ability to translate complex requirements into intuitive experiences
- Understanding of user-centered design, usability, and accessibility principles
- Ability to explain and support design decisions
- Ability to work effectively in a fast-moving contract environment
- Ability to collaborate with business, product, and engineering stakeholders
- Experience delivering UX design within financial services, consulting, or complex enterprise environments
- Experience working across multiple industries, products, or business domains
- Experience contributing to user research and usability testing
- Familiarity with established design systems and component-based digital design
- Experience partnering with engineering teams during design handoff, implementation, and design quality reviews
What the Team is Saying
Capco Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Wellbeing is emphasized as part of culture with flexible/hybrid work, mental-health resources, coaching, and a global Wellbeing@Capco group. Flexible arrangements and regional wellbeing programs are positioned to support work–life integration.
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Parental & Family Support — Enhanced maternity, adoption, and shared-parental leave are highlighted alongside paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Return-to-work supports and family-friendly flexibility are explicitly called out.
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Healthcare Strength — Core benefits include medical, dental, and vision coverage, with disability and life insurance noted in some markets. Health coverage is consistently presented as a solid part of the package.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
