We’re looking for an UX Designer who can blend user-centered design principles with an understanding of AI capabilities to grow our business-critical AI-powered product lines while achieving a high bar for ease-of-use for our customers. This is truly a unique opportunity for a customer obsessed UX, Customer Experience, and integrating AI into truly engaging next-level experiences.
In this role you will help design AI-powered product innovations and apply lean product principles in everything you do. You’ll leverage user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. You will also be expected to design the overall functionality of these AI-centered experiences, and in order to ensure a great user experience, iterate upon it in accordance with user-testing. Having a strong goal-orientation (vs. a task-orientation) and an anchoring on the client experience will help you navigate the decisions needed to build great products.
What you’ll do:
Work closely and collaborate with product managers, data scientists, and engineers to ensure our solutions are both intuitive and effective.
Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive AI-driven user experiences.
Design and deliver wireframes, user journeys, reusable UX components, and mockups optimized for a wide range of devices and interfaces.
Identify design problems and devise elegant solutions based on a user-centered design approach; rapidly test and iterate your designs based on business requirements.
Create high fidelity layouts that highlight important insights, clarify complex data, and create a narrative flow to maximize user impact
Implement a “lean” approach to product development where you and the team strive for early validated learnings that leads to shorter cycle times for delivering customer value
Support multiple long- and short-term projects while actively prioritizing workflow based on ROI, and business value generated.
What you’ll need:
Degree in a related discipline with 1-2 years’ experience in product/UI design solutions based in completely digital environments.
Understand the basic of HTML, CSS and front-end development.
A solid grasp of user-centered design (UCD), human Computer interaction, understand user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns
A keen understanding and practical experience of what’s involved in designing experiences for AI-powered products.
Thrive to keep abreast of the latest mental model and interaction of SaaS products
Embody a curious mindset to explore and empathize with customers’ pain points
Ability to work with a geographically distributed team to understand detailed requirements and design user experiences that meet client needs and business vision
Strong visual design, brand, and user experience instincts; ability to iterate designs and solutions efficiently and intelligently
Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients
Be passionate about resolving user pain points through great design and innovation.
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].
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Skills Required
- Degree in a related discipline with 1-2 years' experience in product/UI design in digital environments.
- Understanding of HTML, CSS, and front-end development basics.
- Strong grasp of user-centered design, human-computer interaction, usability, accessibility, heuristic analysis, and rapid prototyping.
- Experience with user research methods, interviews, surveys, user testing, and A/B testing.
- Practical experience designing experiences for AI-powered products.
- Familiarity with SaaS product mental models and interaction patterns.
- Curious mindset and empathy for customers' pain points.
- Ability to work with geographically distributed teams and translate detailed requirements into UX solutions.
- Strong visual design, brand, and UX instincts with ability to iterate efficiently.
- Clear and effective communication of design processes, ideas, and solutions to teams and clients.
Gartner Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gartner and has not been reviewed or approved by Gartner.
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Strong & Reliable Incentives — Pay is considered strong in sales through robust commission structures with uncapped earning potential and accelerators. High performers can meaningfully increase total earnings when attainment aligns with targets.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision plans, preventive care, mental health support via an EAP, and annual HSA contributions. Flexible care options and wellness resources add breadth.
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Parental & Family Support — Paid parental leave is offered for all parents, alongside programs for fertility, nursing, child, and elder care. Dependent care supports and family-focused resources reinforce work-life balance.
Gartner Insights
What We Do
Gartner, Inc. is the world’s leading research and advisory company and a member of the S&P 500. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.
