UX Designer - Mid-level

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Location: Kraków

Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old

Join BBH as a UX Designer

About the role

As a Mid-Level User Experience Designer (UX Designer), you will work independently on defined workstreams while collaborating closely with cross-functional partners. You will take initiative and assume responsibility for the visual and interaction design of a range of digital tools. You will create high-fidelity, pixel-perfect visual requirements and clickable prototypes. You will use UX design methodologies to support research, user interviews, ideation sessions, workshops, iterative design, and usability testing. You will work with other designers, product managers, business analysts, and engineers to deliver pragmatic UX designs that meet business and user needs. You will present your work in a variety of forums and workshops. Financial services product consumers are experienced, detail-oriented, and skeptical of tools that look good but fall short of bringing insights, efficiency or needed transparency. The bar for craft is high. You will also learn the details of design for delivery, work closely with development teams, and contribute to the design system.

Every day, we work with diverse people and cultures across the globe, and in our office. High English language proficiency is required for this position.

Optimally, we are looking for candidates who have 3 years of experience in professional digital product (or relevant) design. However, we value diverse backgrounds, so even if your experience looks a little different from what we have outlined and you think you can bring value to the role, we will still welcome your interest!

Responsibilities

Research and discovery

• Participating in discovery workshops 
• Conducting user research and analyzing findings
• Experience mapping – Personas, user journeys and information architectures 
• Design ideation, exploration, and design generation workshops 
• Usability testing 
• Gathering feedback and traffic analysis after go-live 

Design and Delivery

• Translate business and user needs into user-oriented digital solutions and showcase their value
• Create high-fidelity, pixel-perfect visual requirements and mockups
• Design user journeys and complex flows with appropriate guidance and review, and create clickable prototypes
• Seek and share design inspiration, emerging patterns, and relevant innovations
• Proactively contribute to BBH Design System (UX guidelines, patterns, and UI components library) 
• Contribute to UX consistency across projects by sharing patterns, documenting decisions, participating in design reviews, and identifying opportunities to improve or extend common design patterns
• Provide design materials, including mockups, images, prototypes, and visualizations requested by other teams for marketing, sales, and client rollout and onboarding
• Participate in design critiques and provide constructive peer feedback
• Work directly with engineers and product managers to ensure design quality through to production 
• Translate feedback into design iterations 

Collaboration 

• Work collaboratively on design generation with designers, product managers, business analysts, and users

• Support development by creating design documentation and specifications and collaborating actively with delivery teams

• Present designs and articulate value propositions 

• Seek and gather feedback 

• Translate feedback into design iterations 

• Adapt design based on feasibility, cost, and feedback from engineers 
• Perform visual design audits and UI quality testing and provide recommendations for incremental improvement 

• Actively participate in maintaining the design system

Education, Skills, Knowledge 

• Bachelor’s degree or equivalent practical experience

• Around 3 years of professional experience in UX design, product design, experience design, or a related digital design role

• Advanced English proficiency in speaking and writing
• Demonstration of end-to-end design work, including problem framing, interaction design, visual design, prototyping, and iteration based on feedback
• Understanding of accessibility, responsive design, and practical software delivery constraints

UX skills

Visual design, interaction design, prototyping, and proficiency with appropriate design software (Figma); ability to work with design systems and UI design patterns; understanding of software development processes; ability to articulate design decisions; experience conducting user research; experience mapping using journeys and scenarios for design; design ideation and exploration; usability testing; gathering feedback and traffic analysis after go-live.

Nice to have

• Experience designing enterprise software, financial services products, B2B tools, dashboards, workflow systems, or data-heavy applications.
• Familiarity with agile delivery, backlog refinement, and working closely with engineering teams during implementation.
• Experience contributing to design system documentation, UX guidelines, component libraries, or reusable UI patterns.
• Ability to use analytics, user feedback, usability testing findings, or product metrics to inform design improvements.
• Experience designing complex forms, tables, permissions, operational workflows, or internal platforms.
• Familiarity with accessibility standards and inclusive design practices.
• Experience facilitating or co-facilitating workshops, discovery sessions, design critiques, or stakeholder reviews.
• Basic understanding of front-end technologies and implementation constraints.
• Experience working in a global, cross-functional, or distributed team environment.

What we offer

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance 

• Private medical care 

• Life Insurance 

• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues. 

• Professional training and qualification support

• Wellbeing Program 

• Online Social Fund benefit platform 

• Social, sports, and integration events

• Onboarding Program for new hires 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.