At Neighbor, we’re building the largest hyperlocal marketplace the world has ever seen. We’ve raised over $75 million from top-tier investors such as Andreessen Horowitz and the CEOs of DoorDash, StockX, and Uber. Our marketplace is already flourishing in all 50 states and we’re just getting started!
About the Role
Neighbor is a two-sided marketplace for self storage and vehicle storage. Hosts list everything from garages and driveways to RV pads and commercial facility units, and renters compare options, book, and manage reservations through Neighbor’s website and apps.
You’ll report directly to a Co-Founder and our VP of Product & Design, and you’ll set the bar for design craft across the company. That means mentoring Neighbor’s other designers, shaping product direction with PMs and engineers from the first sketch, and making sure real renter insight reaches every team. Renters on Neighbor compare everything from storage facility units to neighborhood garages and RV pads. Helping them choose with confidence is a hard design problem, and solving it moves the business directly.
This role is based in our Lehi, Utah office, in person Tuesday through Friday, with the option to work from home on Mondays.
Primary Responsibilities
- Own end-to-end design across iOS, Android, and responsive web, from problem framing through ship and measurement
- Run renter and host research (interviews, usability tests, session and funnel reviews) and turn it into recommendations the team acts on
- Study how competitors and adjacent marketplaces solve similar problems, and design to differentiate rather than imitate
- Co-define success metrics with PM and Eng, design experiments, and iterate on what the data shows
- Align early with wireframes and prototypes (including AI and code-assisted) so ideas get in front of users in days, not weeks
- Design trust and clarity into every surface: pricing, photos, reviews, access details, and host and renter information
- Cover the full journey: every state, edge case, and platform convention, so defects rarely reach production
- Evolve the Neighbor design and brand system so every surface feels like one product
- Mentor Neighbor’s designers through critique, pairing, and hands-on feedback
Qualifications
- 2+ years of product design (UX/UI), with shipped work on native iOS, Android, and responsive web
- A portfolio showing consumer flows you owned end to end and the results they drove
- Excellent visual and interaction craft suited to a consumer marketplace
- You plan and run your own interviews and usability tests
- You read funnels and A/B results and use them to make design decisions
- Expert in Figma, and you use AI tools regularly for research, exploration, and prototyping
- A clear writer and presenter who can defend a decision to a co-founder or an engineer
- You own outcomes, not just tasks, and you actively seek hard feedback and act on it
- Able to work in our Lehi, Utah office Tuesday through Friday (remote work isn’t an option for this role) Preferred
- Experience with two-sided marketplaces, e-commerce, or travel and booking products
- Has mentored designers or led design for a team
- Has built or scaled a design system
- Startup experience, or time as a solo designer who owned the whole problem
- Comfortable building working prototypes in code or with AI coding tools
Benefits
- Stock options
- Medical, dental, and vision insurance
- Generous PTO
- 11 paid company holidays
- 401(k) plan
- Infant care leave
- On-site gym/showers open 24/7
Skills Required
- 2+ years of product design or UX/UI experience
- Shipped work on native iOS, Android, and responsive web
- Portfolio demonstrating ownership of consumer flows end to end and measurable results
- Excellent visual and interaction design skills for consumer marketplaces
- Ability to plan and conduct interviews and usability tests
- Ability to interpret funnels and A/B test results for design decisions
- Expertise in Figma
- Regular use of AI tools for research, exploration, and prototyping
- Strong writing, presentation, and decision-defense skills
- Ability to work in the Lehi, Utah office Tuesday through Friday
- Experience with two-sided marketplaces, e-commerce, or travel and booking products
- Experience mentoring designers or leading design for a team
- Experience building or scaling a design system
- Startup experience or experience as a solo designer owning an entire problem
- Comfort building working prototypes in code or with AI coding tools
What We Do
Neighbor is a peer-to-peer storage company that connects people with unused space to people in need of storage. Through Neighbor, homeowners turn their garages, basements, RV pads, etc. into extra monthly income and renters are given a flexible and affordable storage alternative. Demand for self storage has never been higher in the USA and supply is limited, which means high prices and inflexible contract agreements.
