UX Designer 3 – Shape the Future of AI-Integrated Experiences
At WEX, we’re not just a payments and technology company—we’re pioneers on a mission to simplify the business of running a business. Through innovation and cutting-edge technologies, including AI, we empower our customers to focus on what they love most.
We’re seeking an experience designer who combines strategic vision with hands-on craft—a design leader who thrives at the intersection of AI experimentation, customer empathy, and product innovation. You’ll help define and deliver transformative, human-centered, AI-integrated experiences that anticipate real customer needs and unlock new forms of value.
What you will do:
Collaborate with Product, UX, and Engineering colleagues to design end-to-end experiences: translate concepts into user flows, visualizations and prototypes that lead to intuitive, delightful user experiences optimized for a wide range of devices and interfaces.
Ensure a user-centered design approach, rapid test and learn methodology. Collaborate with product managers, engineers, data scientists, and researchers to ensure that design solutions align with user needs as well as meet WEX business objectives.
Experiment with AI capabilities, from generative AI to chatbots and predictive models, to identify opportunities for user-centric innovation.
Plan and conduct research independently or with guidance from researcher partners using a wide range of methods (such as usability testing, interviews, field studies, concept testing, surveys, etc.).
Conduct and synthesize competitive UX analysis to inform design direction and identify whitespace for innovation.
Understand and apply appropriate analysis methods to translate data into actionable insights and recommendations.
How you will engage:
Strategic Mindset: Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value
User-Centric Thinking: Ensure that every AI-driven solution starts and ends with the user in mind, creating experiences that feel personal, intuitive, and valuable
Strategic Vision: Shape the design strategy leveraging AI capabilities across WEX’s diverse products, ensuring a cohesive and scalable approach
AI Experimentation: Actively explore and apply emerging AI technologies, finding new ways to enhance user experiences.
Cross-Functional Collaborator: Champion for best in class outcomes while fostering alignment and inspiring innovation
Iterative Mindset: Leverage rapid testing and feedback loops to refine designs and optimize AI integrations for real-world use
Experience you will bring:
4+ years of experience as a UX Designer, or similar UX related role, with a focus on complex, technology-driven products or services
Bachelor’s degree with studies relevant to digital experience creation, graduate program is a plus
A deep understanding of user motivation and an ability to uncover insights that have lead to meaningful, delightful user experiences
A deep passion for AI technologies and their potential to transform user experiences, demonstrated through personal or professional projects
Proficiency in Figma and familiarity with prototyping tools and design systems tailored for AI-driven experiences
Experience with UX-specific research tools (e.g. UserTesting.com, Qualtrics, Optimal Workshop, Dovetail) is desirable
Strong curiosity, problem-solving skills, and the ability to navigate ambiguous challenges with creativity and collaboration
Ability to work within a fast-paced environment with rapidly shifting priorities, navigate ambiguity, have fun doing so with a team of peers
Excellent communication skills to articulate design decisions and advocate for AI innovation across stakeholders
Why Join WEX?
Collaborate with a dynamic team shaping the intersection of AI and user experience.
Experiment with emerging technologies and bring groundbreaking ideas to life.
Enjoy opportunities for professional growth and learning in a fast-paced, forward-thinking environment.
Thrive in a culture that values creativity, inclusivity, and meaningful innovation.
Join Us in Designing the Future
If you’re ready to push the boundaries of design and AI experimentation, we want to hear from you. Apply now and bring your passion for AI and user experience to WEX.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.Pay Range: $94,000.00 - $125,000.00
Top Skills
What We Do
We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business.
Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.
