TOPdesk is an international Software company specializing in service management with 700 employees in 8 countries and 5,000 customers worldwide. For our office in Delft, Kaiserslautern or Budapest, we are looking for a UX Designer - Design Systems.
Your environment
As a UX Designer - Design Systems, you’ll join a multidisciplinary product enablement team, collaborating closely with Product Managers, Engineers, and other UX Designers. You’ll work in an environment that values creativity, user-centric thinking, and teamwork, with colleagues based in the Netherlands, Germany, and Hungary. You will report to a UX Manager and regularly engage with the Design System team and other stakeholders.
- Adapt the design system to enable accurate prototyping with AI tooling.
- Own components, patterns, and usage guidelines from definition to delivery.
- Proactively identify gaps in the enterprise system and translate insights into accessible, inclusive, and scalable solutions.
- Create prototypes to demo, test, and communicate component behavior to stakeholders.
- Facilitate ideation and problem-solving with teammates and stakeholders.
- Ensure consistency and efficiency across the system; propose new components or improvements when needed.
- Define how design and code intersect, including AI-driven and token-aware surface needs.
- Validate and refine components through feedback, usability testing, and data analysis.
- Deliver clear documentation and handover materials for seamless developer implementation.
- Collaborate closely with Product Managers, Engineers, and Designers to shape system decisions.
- Contribute to raising design maturity and improving design processes across the organisation
- Stay current on emerging trends, tools, and best practices in design systems and AI tooling.
Qualifications
- 5+ years of professional UX design experience.
- Degree or vocational qualification in design, HCI, or a related field.
- Deep knowledge of design systems; not just how they work, but why.
- Hands-on experience integrating design systems with AI tooling and token-based interactions.
- Skilled in Figma for component and pattern design, prototyping, and documentation.
- Experienced working across design, engineering, and accessibility.
- Confident driving strategic decisions in a product triad.
- Strong collaborator with clear communication across Engineers, PMs, and Designers.
- Passionate about accessibility, inclusivity, and solving complex system-level challenges.
- Proactive mindset; you come with a plan, not just intent.
- Portfolio showing end-to-end design system work at meaningful scale.
- Working at one of the best employers in the Netherlands.
- Contributing to an international, growing company.
- 10 to Grow: you get 10% of your gross full-time salary and 10% of your contractual working time to spend freely on your personal development.
- Energy left? Use 2.5% of your time for volunteer work.
- Above all, be yourself! Diversity, inclusivity and social responsibility are of paramount importance to us.
Skills Required
- 5+ years of professional UX design experience
- Degree or vocational qualification in design, HCI, or a related field
- Deep knowledge of design systems
- Hands-on experience integrating design systems with AI tooling and token-based interactions
- Skilled in Figma for component and pattern design, prototyping, and documentation
- Experience working across design, engineering, and accessibility
- Ability to drive strategic decisions in a product triad
- Strong collaboration and clear communication with Engineers, PMs, and Designers
- Passion for accessibility, inclusivity, and system-level problem solving
- Proactive mindset with ability to present concrete plans
- Portfolio demonstrating end-to-end design system work at meaningful scale
What We Do
Are you ready to take your service management to the next level? With over 1000 employees spread across 14 offices worldwide, TOPdesk is one of the fastest-growing service management providers worldwide. Our mission? Helping your organization achieve excellent service delivery. TOPdesk employees get the trust and the freedom to create innovative solutions for all your service management needs. So, what are you waiting for? Let us be your guides to service excellence.








