UX Design Manager

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

• Lead the user experience design strategy for mission-critical public safety solutions that support 911 call takers, emergency dispatchers, law enforcement, fire departments, EMS, and public safety agencies.
• Manage and mentor a team of UX/UI designers focused on delivering intuitive, high-performance experiences for dispatch centers, patrol officers, mobile field responders, and command staff.
• Oversee design for integrated product suites including RMS (Records Management Systems), mobile apps for first responders, real-time situational awareness platforms, and digital evidence systems.
• Conduct field research with public safety professionals, including ride-alongs, station visits, and shift observations, to gain first-hand understanding of their needs and operational realities.
• Translate complex emergency workflows, high-stakes communications, and regulatory requirements into simple, reliable, and context-aware interfaces.
• Build and maintain scalable design systems optimized for rugged, responsive, and accessible use across mobile, desktop, and vehicle-mounted platforms.
• Ensure adherence to public sector usability, security, and accessibility standards, including WCAG 2.1, Section 508, and CJIS compliance.
• Partner with product, engineering, and implementation teams to ensure the user voice is prioritized throughout the development lifecycle.
• Facilitate design reviews, feedback sessions, and usability testing with emergency communications centers and public safety personnel.
• Create data-driven frameworks to measure user satisfaction, adoption, and operational efficiency of design outcomes.
• Present UX strategies and design concepts to internal stakeholders, government customers, public safety boards, and procurement teams.
• Support cross-functional alignment by collaborating with compliance, information security, legal, and government affairs teams.
• Advocate for user-centered design as a means to enhance safety, reduce cognitive load in high-stress scenarios, and improve outcomes for frontline responders.
• Stay informed on evolving public safety technologies, NG911 initiatives, digital transformation in policing, and civic tech trends.
• 5% domestic and international travel.
• Telecommuting is permitted from anywhere within the United States.

Target Base Salary Range: $117,582 to $150,000 per year. USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

• Masters degree + 5 years experience or
• Bachelors degree + 7 years experience.

Our U.S. Benefits include:

• Incentive Bonus Plans

• Medical, Dental, Vision benefits

• 401K with Company Match

• 10 Paid Holidays

• Generous Paid Time Off Packages

• Employee Stock Purchase Plan

• Paid Parental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.