The UX Design Manager, VetConnect Plus lead the ideation and design of the user experience for IDEXX products through the application of user-centered methodologies. They use their visual and interaction problem solving abilities to deliver world class veterinary products. They work in a cross-functional environment with business partners, usability engineers and development teams.
This role is hybrid, working in the Westbrook, Maine office 2 days per week.
In this Role:
Designs user interfaces for Company software, hardware and web products to meet customer needs and deliver optimum user experience.
Leads interface idea generation, design and prototyping and works with project staff throughout development and testing phases to complete projects. Coordinates with product management, development, quality assurance, visual design and usability engineers to understand product requirements and identify solutions to user interface challenges.
Develops creative responses to UX issues that arise during development and testing.
Builds prototypes and simulations of user interfaces.
Produces wireframes, flow diagrams, specifications and other design related documentation. Participates in user research and observes usability tests which are organized and facilitated by usability engineers.
Extends and maintains pattern libraries, and other standards resources, to document common approach to Company user interface design. Builds interface design discipline as a component of the product development process.
Advocates for user-centered design process and contributes to overall user experience of Company products.
What do you need to succeed?
Excellent visual, analytical and conceptual problem solving abilities.
Excellent organizational skills and a strong attention to detail.
Ability to effectively work on multiple projects simultaneously.
Excellent written and verbal communication skills.
Ability to work well in a multi-team cross-functional environment.
Bachelors degree or equivalent combination of education and experience required.
Assigned projects up to high complexity, involving planning and conducting work requiring judgment in the evaluation, selection, adaptation or modification of standard techniques, procedures and criteria.
Devises new approaches to problems and exhibits design creativity and flexibility.
Advocates for interaction design and succeeds in communicating value of those methods to people across all levels of the organization.
Ability to identify patterns in design of multiple products and work collaboratively to develop design pattern standards for the Company.
Strong meeting facilitation and specification writing skills.
Serves as functional lead on multiple projects.
Typically 7+ years’ experience.
Why IDEXX?
We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Compensation includes a base salary of 130-140k per year plus bonus.
Let’s pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
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Top Skills
What We Do
10,000 people, one global focus - enhancing the health and well-being of pets, people, and livestock
We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. There’s an energy across IDEXX that is contagious – where caring and committed people come together to make things better.
IDEXX Laboratories, Inc. (NASDAQ: IDXX), a member of the S&P 500, is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. Headquartered in southern Maine, we conduct operations through more than 70 locations around the world and serve customers in over 175 countries.
Our primary business focuses on pet health, a growing market around the world. Our products —in-clinic diagnostic tests and instrumentation, reference laboratory and telemedicine consultation services, and practice management software—enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices.
We also develop and manufacture diagnostic tests and information for the global production animal industry, including poultry and livestock, as well as tests for the quality and safety of water and milk.
Please visit our website, IDEXX.com/careers, for further information and to view all of our job opportunities.







